Brandi Dimsdale

An experienced professional having familiarity with claims processes, collections techniques and customer crisis resolution. Knowledgeable about processing invoices, and payments and pursuing past-due balances. Worked on collections which included the malling of correspondence, worked with 212 patients to establish promissory notes for payment and if necessary forwarded their accounts to the collection. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.