Brandi Fairfax
Carson,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Known for creative thinking and relationship management, consistently surpassing sales targets through innovative strategies. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Stylist
Primp and Blow
Scottsdale, AZ
11.2021 - 10.2024
- Developed strong relationships with clients, leading to increased repeat business.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Delivered high-quality results under tight deadlines during peak hours or special events at the salon.
- Stayed current on trends and innovations within the beauty industry by attending conferences, trade shows, and continuing education courses.
- Exceeded sales targets consistently by promoting salon products based on client needs while providing at-home care instructions.
Front Desk Manager
Primp and Blow
Scottsdale, AZ
11.2021 - 10.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding appointments, bridal and on location services information and all client concerns.
- Sold additional products, membership packages for services within salon to clients
Assistant Manager of Customer Service
Sears Call Center
Los Angeles, CA
04.2017 - 06.2021
- Oversaw scheduling and shift assignments, optimizing staff coverage during peak times for optimal customer support.
- Promoted a positive and inclusive working culture that emphasized collaboration, teamwork, and mutual respect among all employees.
- Contributed to revenue growth by identifying opportunities for process improvements that increased productivity while maintaining high standards of service quality.
- Led recruitment and onboarding efforts for new team members, ensuring they were well-prepared to contribute immediately upon joining the team.
- Monitored employee performance, providing constructive feedback and coaching for continuous improvement.
Education
Cosmetology License -
Victory Career College
Carson, CA08-2025
Associate of Science - Business Administration
Los Angeles Harbor College
Wilmington, CA05-2016
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Creative thinking
- Teamwork and collaboration
- Relationship building and management
Certification
- First Aid/CPR/AED Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Stylist
Primp and Blow
11.2021 - 10.2024
Front Desk Manager
Primp and Blow
11.2021 - 10.2024
Assistant Manager of Customer Service
Sears Call Center
04.2017 - 06.2021
Cosmetology License -
Victory Career College
Associate of Science - Business Administration
Los Angeles Harbor College