Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Maximus Federal Services
Hattiesburg, MS
10.2023 - Current
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Housekeeping Attendant
Windham House of Hattiesburg
Hattiesburg, MS
08.2023 - Current
Maintained cleanliness and order of assigned areas.
Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas.
Replenished supplies in guest rooms such as drinking glasses and bathroom amenities.
Cashier
Wendy's
Hattiesburg, MS
09.2015 - 02.2023
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Housekeeping Attendant
Camp Shelby
Hattiesburg, MS
03.2019 - 04.2021
Maintained cleanliness and order of assigned areas.
Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas.
Replenished supplies in guest rooms such as drinking glasses and bathroom amenities.
Machine Operator
Sofidel
Hattiesburg, MS
05.2018 - 12.2020
Set up and operate machine tools to produce precision parts and instruments.
Troubleshoot malfunctions in equipment or processes.
Monitor the feed and speed of machines during the machining process.
Maintain records of completed work and production data including volume produced and time required for each task.
Observe machine operations to detect any problems or defects in the finished product.
Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
Adjust machine settings to complete tasks accurately.
Assembly Line Worker
Kohler Co.
Hattiesburg, MS
03.2017 - 05.2017
Assembled components of a variety of products, adhering to production specifications.
Monitored assembly line operations and identified any issues or problems that arose.
Inspected finished products for quality assurance purposes.