BRANDI GRAYSON
Housekeeping, Customer Service Representative
Hattiesburg,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Maximus Federal Services
Hattiesburg, MS
10.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Gathered customer feedback through surveys and used the data to improve customer service.
Housekeeping Attendant
Windham House of Hattiesburg
Hattiesburg, MS
08.2023 - Current
- Maintained cleanliness and order of assigned areas
- Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas
- Replenished supplies in guest rooms such as drinking glasses and bathroom amenities.
Cashier
Wendy's
Hattiesburg, MS
09.2015 - 02.2023
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Issued receipts, refunds, credits or change due to customers
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Ensured compliance with all safety regulations within the store environment.
Housekeeping Attendant
Camp Shelby
Hattiesburg, MS
03.2019 - 04.2021
- Maintained cleanliness and order of assigned areas
- Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas
- Replenished supplies in guest rooms such as drinking glasses and bathroom amenities.
Machine Operator
Sofidel
Hattiesburg, MS
05.2018 - 12.2020
- Set up and operate machine tools to produce precision parts and instruments
- Troubleshoot malfunctions in equipment or processes
- Monitor the feed and speed of machines during the machining process
- Maintain records of completed work and production data including volume produced and time required for each task
- Observe machine operations to detect any problems or defects in the finished product
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges
- Adjust machine settings to complete tasks accurately.
Assembly Line Worker
Kohler Co
Hattiesburg, MS
03.2017 - 05.2017
- Assembled components of a variety of products, adhering to production specifications
- Monitored assembly line operations and identified any issues or problems that arose
- Inspected finished products for quality assurance purposes.
Education
GED - undefined
Carl Loftin Votec Center
Jul 1999
GED - undefined
Columbia High School
May 1996
Skills
- Call Management
- Data Entry
- Time Management
- Active Listening
- High-Energy Attitude
- Trash Collection and Disposal
- Deep Cleaning Protocols
- Nursing Homes
- Commercial Cleaning
- Company Quality Standards
- Clean Rugs and Carpets
- Housekeeping Understanding
- COVID-19 Safety Procedures
- Room and Public Space Cleaning
- OSHA Regulation Compliance
- Hazardous Chemicals
- Linen Replacement
- Restroom Detailing
- Guest Safety
- Cleaning Bathrooms
- Dusting Furniture
- Stocking Bathrooms
- Washing Windows
- Special Requests
- Linens and Toiletries
- Mopping and Buffing Floors
- Vacuuming and Sweeping
- Guest Satisfaction
- Supply Replenishment
- Ordering Cleaning Supplies
- Folding Clean Laundry
References
References
Chris Smith (601) 501-9538
Henry Harris (601) 297-9967
Lee Robbins (601) 520-2093
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
HIPPA Certified
OSHA certified
Certified Customer Service Representative
Certified soldering Peavy Electronics
Certified in Food Handling & Safety
Timeline
Customer Service Representative
Maximus Federal Services
10.2023 - Current
Housekeeping Attendant
Windham House of Hattiesburg
08.2023 - Current
Housekeeping Attendant
Camp Shelby
03.2019 - 04.2021
Machine Operator
Sofidel
05.2018 - 12.2020
Assembly Line Worker
Kohler Co
03.2017 - 05.2017
Cashier
Wendy's
09.2015 - 02.2023
GED - undefined
Carl Loftin Votec Center
GED - undefined
Columbia High School
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