Brandi Gurnsey
Lapeer,MI
Summary
Dynamic Supervisor with a proven track record at TDIC, enhancing team productivity through effective training and process improvements. Skilled in safety protocols and customer service, I foster a positive work environment that motivates staff and elevates operational efficiency. Committed to continuous improvement and achieving organizational goals.
Overview
14
14
years of professional experience
Work History
Supervisor
TDIC (formerly Elite)
Lapeer, MI
03.2020 - 09.2025
- Assisted in training new staff on safety protocols and operational procedures.
- Supported daily operations by maintaining equipment and ensuring cleanliness of work areas.
- Learned to operate key tools and systems for efficient workflow management.
- Contributed to team efforts by adapting quickly to changing priorities and tasks.
- Collaborated with colleagues to streamline processes and improve overall efficiency.
- Engaged in ongoing learning to enhance skills related to job responsibilities.
- Facilitated communication between team members to promote a cohesive work environment.
- Adhered to company policies while executing routine tasks effectively and accurately.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Supervisor
Elite Clean Room
Lapeer, MI
10.2017 - 03.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
- Assisted in training new staff on safety protocols and operational procedures.
- Supported daily operations by maintaining equipment and ensuring cleanliness of work areas.
- Learned to operate key tools and systems for efficient workflow management.
- Contributed to team efforts by adapting quickly to changing priorities and tasks.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Caregiver
Private Resident
Lapeer, MI
05.2014 - 10.2017
- Assisted with daily living activities, ensuring comfort and safety for clients.
- Administered prescribed medications, maintaining accurate records for health monitoring.
- Developed strong relationships with clients, fostering trust and emotional support.
- Implemented personalized care plans, adapting to individual needs and preferences.
- Coordinated transportation for medical appointments, enhancing accessibility for clients.
- Maintained a clean and safe environment, promoting hygiene and well-being standards.
- Communicated effectively with family members about client progress and needs.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Caregiver
Helping Hands
Lapeer, MI
03.2012 - 11.2014
- Lapeer miAssisted with daily living activities, ensuring comfort and safety for residents.
- Administered medication according to prescribed schedules and monitored health conditions.
- Developed engaging activities to enhance physical and mental well-being.
- Maintained cleanliness and organization of living spaces to promote a healthy environment.
- Communicated effectively with family members regarding care plans and progress updates.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Education
GED -
Lapeer Community School
Lapeer, MINo Degree - Business
Charles Stewart Mott Community College
Flint, MISkills
Training and mentoring
Goal oriented
Staff management
Customer service
Employee motivation
Attention to detail
Process monitoring and improvement
Verbal and written communication
Safety protocols
Quality control
Documentation and reporting
Multitasking Abilities
Time management
Adaptability and flexibility
Reliability
Self motivation
Positive attitude
Teamwork
Professional and courteous
Timeline
Supervisor
TDIC (formerly Elite)
03.2020 - 09.2025
Supervisor
Elite Clean Room
10.2017 - 03.2020
Caregiver
Private Resident
05.2014 - 10.2017
Caregiver
Helping Hands
03.2012 - 11.2014
GED -
Lapeer Community School
No Degree - Business
Charles Stewart Mott Community College