Brandi Her
New Brighton,MN
Summary
Enthusiastic and dedicated flight attendant with experience providing exceptional passenger service and ensuring safety compliance. Skilled in excellent communication and maintain calm composure to ensure a friendly & welcoming cabin experience to all passengers and team members.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Flight Attendant
Sun Country Airlines
10.2024 - Current
- Executed aircraft safety procedures, including ditching & evacuation protocols, emergency drills, overwing exit operations, and thorough pre-flight safety checks to ensure passenger safety.
- Consistently upheld company's appearance standards and managed daily-use equipment inventory to maintain operational readiness.
- Maintain a steady demeanor, professional presence during high-pressure and unexpected situations while prioritizing passenger safety and comfort.
- Operate effectively as a full-time reserve flight attendant, adapting to variable schedules, multi-day trips, long duty days, and rapidly changing operational needs.
Corporate
Treehouse Management LLC
09.2023 - 04.2024
- Managed payroll through ADP, resolving pay discrepancies and payment delays to ensure timely compensation.
- Facilitated new employee onboarding by providing payroll information and support for seamless integration into payroll processes.
Sales & Marketing
Gist
06.2022 - 02.2023
- Engaged diverse customers at sampling events, enhancing awareness of Gist products and wellness.
- Collaborated with local artists and photographers to create community initiatives that raised awareness of health, wellness, and active lifestyle.
Customer Service
Little Luxuries Nail Lounge
06.2022 - 12.2022
- Welcomed customers and provided tailored follow-up addressing individual needs, enhancing customer satisfaction.
- Maintained clean, welcoming environment while ensuring compliance with state regulations, contributing to positive customer experiences.
Food & Beverage
TiiCup
05.2019 - 04.2022
- Adapted to high-volume customer environments, ensuring efficient service delivery and consistent quality.
- Trained and mentored new employees, fostering compliance with TiiCup’s standards and enhancing service delivery.
Education
Bachelor of Science - Accounting, Minor in Bible
University of Northwestern St. Paul
St. Paul, MN01-2023
Bachelors of Science - Finance
Hanyang University
Seoul, South Korea01-2023
Skills
- Safety & Emergency Procedures
- Operational adaptability
- Passenger service
- Teamwork & Collaboration
- Strong Verbal Communicator
- Excellent interpersonal skills
LANGUAGES
English: Fluent
Hmong: Intermediate
Timeline
Flight Attendant
Sun Country Airlines
10.2024 - Current
Corporate
Treehouse Management LLC
09.2023 - 04.2024
Sales & Marketing
Gist
06.2022 - 02.2023
Customer Service
Little Luxuries Nail Lounge
06.2022 - 12.2022
Food & Beverage
TiiCup
05.2019 - 04.2022
Bachelors of Science - Finance
Hanyang University
Bachelor of Science - Accounting, Minor in Bible
University of Northwestern St. Paul