Cheyenne Bydlon

Burien,WA

Summary

Proven team player with a track record of enhancing customer satisfaction at Premier Alaska Tours, adept in First Aid & CPR/AED and excelling in verbal communication. Skillfully managed emergencies and improved service delivery, contributing to significant client retention and team efficiency.

Overview

years of professional experience

Work History

Flight Attendant

Alaska Airlines / Alaska Air Group

Seattle, WA

09.2017 - Current

Demonstrated flexibility and adaptability amidst schedule changes, delays, and challenging situations while maintaining a positive attitude.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Handled medical emergencies calmly and competently, following established protocols while coordinating with the flight deck crew.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.

Tour Director

Premier Alaska Tours

Anchorage, AK

05.2016 - 09.2023

Developed custom itineraries for various clientele, resulting in a high rate of repeat business.
Improved tour routes by incorporating client feedback and making necessary adjustments accordingly.
Enhanced customer satisfaction by providing personalized and engaging tour experiences.
Trained new tour directors on company protocols, contributing to a knowledgeable team of professionals.
Promoted responsible tourism practices by educating guests about local customs and environmental conservation efforts.

Professional Ballerina / Ballet Instructor

Pulse Dance Company

Anchorage, AK

09.2016 - 09.2017

Served as a positive role model for students by demonstrating a strong work ethic, dedication to the craft of ballet, and commitment to personal growth.
Maintained an organized schedule for classes, ensuring all students had ample opportunity to attend sessions appropriate for their skill level.
Established strong relationships with parents, keeping them informed of their child's progress through regular updates and meetings.

Education

FAA Certified Flight Attendant -

Alaska Airlines Inflight Training

Seattle, WA

09.2017

High School Diploma -

Galena City Schools

Galena, AK

05.2012

Skills

First Aid & CPR / AED
Reliability and Punctuality
Attention to Detail

Teamwork and Collaboration
Verbal and Written Communication
Safety & Emergency Procedures

Timeline