Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education and Training
References
Generic

Brandi Hitchens

Wilmington ,DE

Summary

Experienced Medical Assistant with a strong background in patient care and appointment scheduling at All About Woman. Demonstrated success in improving team performance through effective communication and time management skills. Proficient in diagnostic testing and electronic health records, consistently recognized for exceptional customer service and maintaining patient confidentiality.

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Medical Assistant

All About Woman
Newark
01.2019 - 04.2023
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Prepared treatment rooms for patient examinations.
  • Scheduled appointments for patients via phone and in person.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Worked effectively in team environments to make the workplace more productive.

Medical Assistant

Javed Rheumatologist Associates
Newark
06.2012 - 12.2018
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Medical Assistant

New Castle Family Practice
New Castle
09.2008 - 12.2018
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Collected samples from patients for laboratory testing purposes.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Recognized by management for providing exceptional customer service.

Education

Medical Assistant - Medical Assistant

Harrison Career Institute
08-2003

High School Diploma -

Middletown High School
06-2000

Skills

  • Vital signs measurement
  • Appointment scheduling
  • Customer service
  • Patient care
  • Electronic health records
  • Team collaboration
  • Diagnostic testing
  • Time management
  • Effective communication
  • Vital sign monitors
  • Medical terminology proficiency
  • Patient management

Certification

  • Medical Assistant Certification

Timeline

Medical Assistant

All About Woman
01.2019 - 04.2023

Medical Assistant

Javed Rheumatologist Associates
06.2012 - 12.2018

Medical Assistant

New Castle Family Practice
09.2008 - 12.2018

Medical Assistant - Medical Assistant

Harrison Career Institute

High School Diploma -

Middletown High School

Education and Training

other,other

References

References available upon request.

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