Brandi Hoffman
Catoosa
Summary
Results-oriented Bakery Team Lead with expertise in managing bakery operations and enhancing productivity. Specializes in workflow management, employee training, and inventory control. Proven ability to elevate customer satisfaction and improve operational efficiency through strategic leadership and effective problem solving.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Walmart Bakery Team Lead
Walmart
Catoosa
06.2014 - 02.2026
- Led bakery team in daily production and quality control processes.
- Managed daily operations of a team up to 10 bakery staff members.
- Coordinated scheduling for team members to ensure timely fulfillment of production demands.
- Created weekly work schedules for bakery staff members according to store needs.
- Supervised and trained new employees on proper baking techniques and safety regulations.
- Managed inventory levels and ordered supplies to maintain seamless bakery operations.
- Maintained records of all inventory items to track usage and replenish stock.
- Monitored the quality of products, ensuring they met established standards.
- Ensured compliance with food safety regulations and sanitation practices.
- Resolved customer complaints regarding product quality or service issues quickly and professionally.
- Facilitated communication between bakery staff members and other departments within the store.
- Enforced company policies while fostering an environment of collaboration amongst team members.
- Organized and delegated tasks to ensure efficient production of baked goods.
- Assisted with the preparation of large orders for special events or holidays.
- Analyzed sales trends to optimize product selection and pricing, enhancing customer satisfaction.
- Conducted regular performance reviews with each employee to identify areas for improvement.
- Maintained cleanliness and organization of the bakery workspace consistently.
Education
Associate of Applied Science - Business Administration
Tulsa Community College
Tulsa, OK 08.2014 - 12.2019
Skills
- Bakery management
- Inventory management
- Store operations
- Scheduling staff
- Employee scheduling
- Customer relationship management
- Sales analysis
- Task delegation
- Team collaboration
- Time management
- Problem solving
- Conflict resolution
- Effective communication
- Social media marketing
- Goal setting
- Cake decorating
- Employee involvement
References
References available upon request.
Timeline
Associate of Applied Science - Business Administration
Tulsa Community College
08.2014 - 12.2019
Walmart Bakery Team Lead
Walmart
06.2014 - 02.2026