Brandi Holman
Piedmont Health Care
Statesville,NC
1
Certification
28
years of professional experience
Qualified Certified Medical Assistant with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.
Work History
Certified Medical Assistant
3 Years 4 Months- Coordinate patient intake, record vital signs, and update electronic health records accurately.
- Call and fax pharmacies to submit prescriptions and refills.
- Coordinate with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Prepare and administer medications to alleviate patient symptoms.
- Prepare exam rooms, sterilize equipment, and maintain clinical readiness for daily appointments.
- Assist multiple providers daily during examinations, procedures, and minor treatments with careful clinical support.
- Administer injections and perform point-of-care testing following established clinical protocols.
- Guide new support staff on workflow expectations, documentation standards, and rooming procedures.
- Obtain pre-authorization and file appeals for denied procedures and medications.
- Drawing blood for lab orders
Ophthalmic Assistant
1 Year 1 Month- Assisted physicians with diagnostic testing, including tonometry, lensometry, and visual field procedures.
- Prepared over 30 patients daily for eye exams by collecting medical histories, visual acuity, and preliminary measurements.
- Documented examination findings accurately in electronic medical records and maintained organized patient charts.
- Scheduled appointments, coordinated referrals, and supported front-office workflow for efficient patient service.
- Maintained exam rooms, disinfected instruments, and stocked clinical supplies for daily patient flow.
Office Administrator
3 Years 4 Months- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Bolstered project success through diligent tracking of deadlines, allocation of resources, and provision of status updates to stakeholders as needed.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Organized, facilitated and participated in community service efforts.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Managing Partner
7 Years 1 Month- Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
- Established and implemented business procedures and process improvements.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Analyzed industry trends and tracked competitor activities to form decision making.
Private CNA / House Manager
6 Years 7 Months- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Rehab CNA/Med-Tech
3 Years 1 Month- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Med-Tech, CNA, 2nd Shift Supervisor
4 Years 2 Months- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
CCMA
Ophthalmology Assistant - Ophthalmic Apprenticeship Program
- Medication Aide
- CNA
High School Diploma
Skills
Medical terminology
Specimens collection and processing
Patient scheduling
HIPAA compliance
Phlebotomy
CPR
Sterile technique
EMR / EHR
Medication administration
Proficient in Epic
Touchworks
ECW
Problem resolution
Organization and time management
Certification
Certified Nursing Assistant : 2/2000-2016
Medication Aide/Tech : 2/2001 - Current
Ceenta Ophthalmology Apprenticeship Program 2023
CCMA : 2026
Timeline
Certified Medical Assistant
Piedmont Health Care
06.2023 - CurrentRead More
Ophthalmic Assistant
Charlotte Eye Ear Nose And Throat, PA
05.2022 - 06.2023Read More
Office Administrator
Laundry2go,llc
01.2019 - 05.2022Read More
Managing Partner
My Girl Friday,LLC
04.2012 - 05.2019Read More
Private CNA / House Manager
Henry C Freeze Sr
03.2006 - 10.2012Read More
Rehab CNA/Med-Tech
Brian Center
02.2003 - 03.2006Read More
Med-Tech, CNA, 2nd Shift Supervisor
Eden Gardens
01.1999 - 03.2003Read More
NHA
CCMA
Read More
Ceenta
Ophthalmology Assistant from Ophthalmic Apprenticeship Program
Read More
NC Department of Health And Human Services
from Medication Aide
Read More
Mitchell Community College
from CNA
Read More
South Iredell High School
High School Diploma
Read More