Brandi Knox
New York,NY
Summary
I consider myself a life long student who is ever evolving and learning. I am a dependable, adaptable and dedicated employee and team member.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Audience Service Representative
Perelman Performing Arts Center (PAC NYC)
11.2025 - Current
- Audience service representative supporting ticketing operations, guest experience, and front of house logistics.
Guest Services
Cathedral of St. John the Divine
11.2025 - Current
- Coordinated guest services operations to enhance visitor satisfaction and streamline front-of-house logistics.
Theater Operations Manager
Norwegian Cruise Line Holdings Ltd.
11.2024 - 05.2025
- Oversaw logistics for all onboard productions , ensuring seamless execution and a memorable experience for the entertainment department and guests.
Contracts Manager
HERE Arts Center
04.2024 - 02.2025
- Reviewed and optimized contract templates, enhancing clarity and alignment with organizational objectives for all stakeholders.
General Management Associate
ShowTown Theatricals
02.2022 - 11.2024
- Managed budgets, financial reporting, and contracting for productions, aligning expenditures with producer goals and priorities.
Producing/General Management Fellow
The Broadway League
11.2022 - 09.2024
General Manager
The Jimmy Awards
01.2023 - 06.2023
- General management of The National Highschool Musical Theater Awards.
Ambassador
citizenM hotels
07.2021 - 07.2022
- Hotel services and operations associate
General Management & Production Intern
Aaron Grant Theatrical
04.2021 - 03.2022
Company/General Management Associate
Thompson Turner Productions
09.2021 - 12.2021
Operations Manager
INTERMIX
07.2019 - 03.2020
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Maitre D/ Event Coordinator
Beecher's Handmade Cheese
05.2016 - 05.2019
- Front of House operations in conjunction with cooperate event planning and sales.
Operations Manager
Sweet Hospitality Group
06.2012 - 03.2017
- Assisted with inventory control, funds management, and employee scheduling along with bartender duties.
Front Office Receptionist
The Focus Room
01.2010 - 02.2012
- Coordinated focus groups for market research.
Education
Bachelor of Fine Arts - BFA - Acting/Fine Arts
The American Musical And Dramatic Academy
New YorkSkills
- Adobe Creative Suite
- Budgeting
- Budget Management
- Microsoft Office Suite
- Customer relations
- Organization
- Customer relationship management
- Account management
- Schedule management
- Relationship building
- Data entry
- Spreadsheets
- Order fulfillment
Certification
- CPR Certified
- Crowd Management and Safety Training
- F-03
- Security Awareness Training
- Manager Training Program
- STCW Personal Survival Techniques
Timeline
Audience Service Representative
Perelman Performing Arts Center (PAC NYC)
11.2025 - Current
Guest Services
Cathedral of St. John the Divine
11.2025 - Current
Theater Operations Manager
Norwegian Cruise Line Holdings Ltd.
11.2024 - 05.2025
Contracts Manager
HERE Arts Center
04.2024 - 02.2025
General Manager
The Jimmy Awards
01.2023 - 06.2023
Producing/General Management Fellow
The Broadway League
11.2022 - 09.2024
General Management Associate
ShowTown Theatricals
02.2022 - 11.2024
Company/General Management Associate
Thompson Turner Productions
09.2021 - 12.2021
Ambassador
citizenM hotels
07.2021 - 07.2022
General Management & Production Intern
Aaron Grant Theatrical
04.2021 - 03.2022
Operations Manager
INTERMIX
07.2019 - 03.2020
Maitre D/ Event Coordinator
Beecher's Handmade Cheese
05.2016 - 05.2019
Operations Manager
Sweet Hospitality Group
06.2012 - 03.2017
Front Office Receptionist
The Focus Room
01.2010 - 02.2012
Bachelor of Fine Arts - BFA - Acting/Fine Arts
The American Musical And Dramatic Academy