Summary
Overview
Work History
Education
Skills
Education
References
Certification
Languages
Timeline
Generic

Brandi Lee

Waxahachie,Tx

Summary

Enthusiastic Animal control officer and veterinary technician proudly offering 21 years of expertise in patient relations and wellbeing as well as personnel management. Experienced in field positions as well as office management. I am a very loyal and dedicated employee who always puts my best foot forward.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Animal Services Manager

City of Ferris
06.2024 - Current
  • Developed strong relationships with rescue groups, veterinarians and citizens, ensuring long-term partnerships and connections
  • Introduced process improvements that led to faster resolution times for customer issues without sacrificing quality or attention to detail.
  • Increased Live Release rate from 81% to 97.5%
  • Increased Adoptions by 95%
  • Created and proposed 2 new ordinances that are now in effect mandating Spaying/Neutering and microchipping.
  • ACO Certified
  • Euthanasia Certified
  • Bite Stick/Chemical Capture Certified
  • Cruelty Case Certified

Practice Manager/ Head Technician

Park Plaza Animal Clinic
06.2011 - Current
  • I have 21 years experience in the veterinary field with exceptional customer service skills.
  • I have worked in all areas of a veterinary clinic, from kennel staff, receptionist, veterinary technician and including my current position of being a practice manager for the past 13 years
  • I have a great deal of knowledge in wellness, preventative and diagnostic protocols
  • I have the capability of performing under both routine and emergency basis
  • I am able to place IV catheters, draw blood, insert
    microchips, run both routine and diagnostic testing (Both Idexx and Abaxis), intubation, surgical prep and monitor anesthesia, administer vaccines and other basic technician duties.

Veterinary Technician

Alamo Pet Clinic
12.2003 - 06.2011
  • I began as a kennel technician and quickly worked my way through the clinic
  • For nearly 8 years I learned all aspects of the clinic
  • I gained experience in the kennel learning about how to care for the animals properly, I soon became trained as a technician and learned how to treat patients and educate owners on the latest protocols
  • I spent part of my time filling in as a receptionist and working closely with the practice manager to keep the clinic operating smoothly
  • I was the representative who handled ordering drugs and working with drug manufacturers to keep the clinic up to date with the latest diagnostic and preventative care.

Education

Associate of Arts - Nursing

Tarrant County College District
Fort Worth, TX

Skills

  • Hospital
  • Leadership
  • Practice management
  • Veterinary technician experience
  • Animal restraint
  • Continuous Improvement
  • Records Management
  • Staff Management
  • New Hire Training
  • Schedule Management
  • Managing files and records
  • Bookkeeping
  • Staff Development
  • Marketing
  • Client consulting
  • Human Resources
  • Supplies Ordering
  • Policy Implementation
  • Policy Development
  • Payroll Administration
  • Staff development
  • Operations management

Education

true

References

References available upon request.

Certification

* Animal Control Officer

*Euthanasia Certified

*Bite Stick/ Chemical capture certified

* LRCA ( Bite investigation ) certified

*Cruelty Case Investigation certified

Languages

English
Full Professional

Timeline

Animal Services Manager

City of Ferris
06.2024 - Current

Practice Manager/ Head Technician

Park Plaza Animal Clinic
06.2011 - Current

Veterinary Technician

Alamo Pet Clinic
12.2003 - 06.2011

Associate of Arts - Nursing

Tarrant County College District
Brandi Lee