Brandi Lewis
Hubert,United States
Summary
With over 10 years of experience in the field, I am a seasoned property management professional. Excel at mentoring employees and navigating property challenges. Well-organized and decisive, skilled at cultivating and deepening productive relationships with owners, companies, departments, and agency representatives. Ready to bring extensive knowledge and abilities to a challenging role with potential for long-term career advancement and success.
Overview
17
17
years of professional experience
Work History
Community Manager
Atlantic Marine Corps Communities
01.2024 - Current
- Manages day-to-day management of the 909 home community operations including maintaining community curb appeal, controlling expenditures and facilitating the resident journey
- Coordinates employee training programs to improve productivity and performance
- WINN Co ACE (A Commitment to Excellence) Award winner April 2024
- Handles tenant logistics and leases, effectively scheduled appointments, showings, move-ins and move-outs
- Oversee direct reports with effective morale-building strategies, training and motivational coaching on established practices, standards and requirements
- Collects rental payments from residents while keeping meticulous records of delinquent reports
- Inspect buildings, vacant units and common areas regularly to identify repairs needing immediate attention
- Establishes effective tracking systems for office required processes
- Maintains network folders (SharePoint, Teams, etc.) to organize departmental documentation
- Collects data and verifies reports conducting yearly market rent analysis
- Reviewing documents and reports for accuracy and consistency
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Property Manager
Innovative Property Solutions
05.2023 - 12.2023
- Oversaw Property Management & Maintenance Departments to ensure daily & Monthly goals are met
- Negotiated and executed contracts between Investor Owners and Property Management Companies
- Secured 20 new properties for management
- Handled tenant and owner complaints promptly and appropriately, calling in repairmen, and other support services
- Completed final move-out walk-throughs creating scope of work for required repairs
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Developed and implemented marketing strategies to increase occupancy rates
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments
- Followed up on delinquent tenants and coordinated collection procedures.
- Represent Owners during eviction proceedings
Community Manager
Atlantic Marine Corps Communities
02.2021 - 05.2023
- Managed day-to-day management of the 698 home community operations including maintaining community curb appeal, controlling expenditures and facilitating the resident journey
- WINN Co ACE (A Commitment to Excellence) Award winner 2 quarters back-to-back during 2021
- Coordinates employee training programs to improve productivity and performance
- Handles tenant logistics and leases, effectively scheduled appointments, showings, move-ins and move-outs
- Oversee direct reports with effective morale-building strategies, training and motivational coaching on established practices, standards and requirements
- Collects rental payments from residents while keeping meticulous records of delinquent reports
- Inspect buildings, vacant units and common areas regularly to identify repairs needing immediate attention
- Establishes effective tracking systems for office required processes
- Maintains network folders (SharePoint, Teams, etc.) to organize departmental documentation
- Collects data and verifies reports conducting yearly market rent analysis
- Reviewing documents and reports for accuracy and consistency
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Leasing Consultant
Sterling Hills Apartment Homes
04.2008 - 04.2013
- Top 4 monthly leasing agent times out of 130 properties
- Performed background checks on all apartment applicants
- Toured property with prospective tenants and provided wealth of information in regard to its key features
- Validated rental eligibility by using Lexis Nexis's verification process
- Resolved conflicts between tenants in the most effective manner
- Created and implemented marketing plans to drive sales
- Created virtual tours of homes listed, providing potential renters with additional exposure to property
- Ensured common areas were kept clean, neat and free of debris
- Ran social media, Property Website, and other marketing sites
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations
Education
Bachelor of Science - Human Resources Management
Capella University
Minneapolis, MN12.2026
High School Diploma - undefined
David Crockett High School
Jonesborough, TN05.2008
Skills
- Fair Housing Act
- Americans with Disabilities Act
- Fair Credit Reporting Act
- Tenant and eviction laws
- Daily operations oversight
- Operational Efficiency
- Dispute Handling
- Multitasking and organization
- Team Training
- Market Conditions Research
- Employee Motivation and Guidance
Licenses & Certifications
- NC Licensed Real Estate Broker- License #345540
- NAA CAM - Issued 11/13/2024- Cert #2348819-7781
- NAA CALP- Issued- 07/11/2022- Cert #2348819-7808
Timeline
Community Manager
Atlantic Marine Corps Communities
01.2024 - Current
Property Manager
Innovative Property Solutions
05.2023 - 12.2023
Community Manager
Atlantic Marine Corps Communities
02.2021 - 05.2023
Leasing Consultant
Sterling Hills Apartment Homes
04.2008 - 04.2013
High School Diploma - undefined
David Crockett High School
Bachelor of Science - Human Resources Management
Capella University
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