Professional Summary
Overview
Work History
Education
Skills
Timeline

Brandi Lomax

Sports & Social
Baltimore,MD
13
years of professional experience

Professional Bartender with 12 years of extensive knowledge of spirits and love to engage with customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. I Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Work History

Bartender

3 Years 8 Months
Sports & Social | 01.2023 - Current
  • Greet customers
  • Take food and beverage orders
  • Provide excellent customer service
  • Open and close tabs
  • Clean and stock bar
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
  • Developed signature drink recipes that increased customer engagement and satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

1 Year 10 Months
Hook&Reel | 09.2021 - 07.2023
  • Greet customers
  • Took food and beverage orders, ensuring accuracy and prompt service
  • Delivered exceptional customer service to enhance guest experience
  • Open and close tabs
  • Clean and stock bar
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
  • Developed signature drink recipes that increased customer engagement and satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

1 Year 8 Months
Mortons SteakHouse | 05.2019 - 01.2021
  • Greet customers
  • Take food and beverage orders
  • Delivered excellent customer service, ensuring satisfaction and repeat business
  • Managed opening and closing of tabs for streamlined transaction processes
  • Clean and stock bar
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
  • Developed signature drink recipes that increased customer engagement and satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

2 Years 7 Months
T.G.I Fridays | 06.2015 - 01.2018
  • Greet customers
  • Provide excellent customer service
  • Take food and beverage orders
  • Manage opening and closing of tabs to ensure smooth transactions
  • Clean and stock bar
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
  • Developed signature drink recipes that increased customer engagement and satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

1 Year 1 Month
Sullivans SteakHouse | 04.2016 - 05.2017
  • Greet customers
  • Take food and beverage orders
  • Delivered excellent customer service to foster positive relationships
  • Open and close tabs
  • Cleaned and stocked bar to maintain efficient service environment
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
  • Developed signature drink recipes that increased customer engagement and satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

11 Months
Golden Dragon Bar&Grill | 02.2014 - 01.2015
  • Greet customers
  • Took food and beverage orders accurately and efficiently
  • Delivered exceptional customer service to enhance guest experience
  • Open and close tabs
  • Clean and stock bar
  • Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
  • Developed signature drink recipes that increased customer engagement and satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Diploma

WoodLawn High School | Baltimore | 01-2010

Graduated in 2010

Associates Degree - Business Administration

Baltimore City Community College | Baltimore | 05-2022

Skills

Ambitious under pressure
Alcohol awareness
Customer engagement techniques
Verbal communication
Strong multitasking
Very ambitious and works well under pressure
Effective communication
Team Player
Customer interaction strategies
Mixology techniques
Responsible beverage service
Highly reliable

Timeline

Bartender

Sports & Social
01.2023 - CurrentRead More

Bartender

Hook&Reel
09.2021 - 07.2023Read More

Bartender

Mortons SteakHouse
05.2019 - 01.2021Read More

Bartender

Sullivans SteakHouse
04.2016 - 05.2017Read More

Bartender

T.G.I Fridays
06.2015 - 01.2018Read More

Bartender

Golden Dragon Bar&Grill
02.2014 - 01.2015Read More

WoodLawn High School

Diploma
Read More

Baltimore City Community College

Associates Degree from Business Administration
Read More
Brandi Lomax