Brandi Miller
Lizella,GA
Summary
Dynamic leader with extensive experience at Atrium Health Navicent, excelling in patient care and scheduling coordination. Proven track record in developing standardized processes and enhancing departmental efficiency. Adept at mentoring staff and optimizing workflows, I am committed to fostering growth and ensuring regulatory compliance in imaging services. Pinnacle Award finalist recognized for impactful contributions.
Overview
23
23
years of professional experience
Work History
Manager Imaging Services
Atrium Health Navicent Levine Children's
Macon, GA
10.2023 - Current
- Provided leadership during times of organizational change or crisis situations.
- Provide direct patient care in times of staffing shortages.
- Worked as interim Radiology Director from October 2023 to February 2024.
- Worked with the scheduling task force that includes representatives from the Southeast and Midwest divisions to enhance outpatient scheduling for all radiology outpatients in the Navicent Market.
- Collaborated with all modality leaders to standardize arrival times and preps across the Navicent Market.
- Developed a OneNote scheduling guide that houses all of the arrival times, prep, and instructions for Centralized Scheduling to schedule any imaging procedure at all locations in the Navicent Market.
- Working with radiology leaders in the southeastern division to standardize radiology job descriptions and implement a career ladder to provide growth opportunities for all technologists.
- Developed competencies checklists for the career ladder with guidance from modality leaders, leaders from the southeastern division, and current radiology director.
- Collaborated with a team of radiology leaders from Charlotte, Floyd, and Navicent, Finance, and the FTE committee to set the budgeted number of FTEs for diagnostic radiology for 2024 based on volume and worked hours per unit.
- Review resumes, set up interviews, and sit in on interviews for various job openings in Radiology.
- Successfully deconstructed the pediatric imaging department from 1 cost center into separate cost centers for each modality. Ensure supplies and FTE's are charge to the correct cost center.
- 2023 Pinnacle Award Finalist.
- I continued to perform all duties required of me as the Pediatric Imaging Supervisor.
Supervisor Pediatric Imaging
Atrium Health Navicent Levine Children's
Macon, GA
01.2019 - 10.2023
- Developed the Pediatric Imaging Department in the Children's Hospital.
- Worked with Centralized Scheduling to streamline the scheduling process for outpatient imaging procedures in the Children's Hospital.
- Met daily with the scheduling and insurance verification teams to ensure all scheduled procedures had preauthorization, and all clinical information was uploaded into the patient's chart.
- Developed the pediatric imaging par closet to ensure all needed supplies were stocked for diagnostics, CT, MRI, and ultrasound. Monitor the par closet to ensure supplies are stocked as needed.
- Order supplies for all modalities that are not stocked in the par closet.
- Collaborated with Children's Hospital Outpatient Procedures (CHOPS) team to create an outpatient sedation schedule for MRI and CT.
- Contact established children's hospitals (CHOA, Children's Hospital of Georgia, Levine's Children's Hospital, and Children's Hospital of Alabama) for protocols and contrast preferences for pediatric patients.
- Coordinate the workflow and step in to provide direct patient care when needed.
- Mentor and train new teammates and students.
- Sit on the advisory board for CGTC Radiography program.
Diagnostic and CT Service Line Weekend Supervisor
Medical Center Navicent Health
Macon, Georgia
09.2004 - 01.2019
- Implemented a schedule so that weekend technologist rotated through the emergency center, operating room and main department. I included myself in this rotation.
- Mentored radiologic technologist to use the weekend shift as a stepping stone to advance their careers. Many of my former direct reports gained certification in advanced imaging, furthered their education to become nurse practitioner or physician assistance, opened their own business, and even be promoted to radiology director in an outside facility.
- Gained extensive knowledge in PACS, Powershare, Powerscribe (1st voice recognition dictation program used at this facility) and all of our equipment. I could troubleshoot and resolve most issues with any of the radiology systems on the weekend, without calling in service.
- Worked closely with onsite Radiologist to gain approval and performed fluoroscopic and minor special procedures on the weekend shift.
Radiologic Technologist
Medical Center of Central Georgia
Macon, Georgia
09.2002 - 09.2004
- Staff Technologist
- Responsible for obtaining diagnostic radiographs for interpretation by a radiologist.
- Confidently performed portables exams, worked closely with radiologists in fluoro, rotated into the emergency center, and provided fluoro with the C-arm in the operating room.
- Supervised radiography students.
- Covered as charge tech when needed.
- Communicated well with ordering providers and radiologists.
- Worked with nursing units to provide quality care to all patients.
Education
Diploma in Radiologic Technology - Radiologic Technology
Middle Georgia Technical College
Warner Robins, GA08-2002
Some College (No Degree) - Nursing
Georgia College And State University
Milledgeville, GASome College (No Degree) - Education
Fort Valley State University
Fort Valley, GASome College (No Degree) - Early Childhood Education
Georgia Southwestern State University
Americus, GASkills
- Patient care
- Scheduling coordination
- Staff mentorship
- Effective communication
- Inventory management
- Quality assurance
- Regulatory compliance
- Team collaboration
- Workflow optimization
- Employee training
- Process improvement
Timeline
Manager Imaging Services
Atrium Health Navicent Levine Children's
10.2023 - Current
Supervisor Pediatric Imaging
Atrium Health Navicent Levine Children's
01.2019 - 10.2023
Diagnostic and CT Service Line Weekend Supervisor
Medical Center Navicent Health
09.2004 - 01.2019
Radiologic Technologist
Medical Center of Central Georgia
09.2002 - 09.2004
Diploma in Radiologic Technology - Radiologic Technology
Middle Georgia Technical College
Some College (No Degree) - Nursing
Georgia College And State University
Some College (No Degree) - Education
Fort Valley State University
Some College (No Degree) - Early Childhood Education
Georgia Southwestern State University
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