Brandi Miller
Blue Springs
Summary
Reliable bartender with strong multitasking skills, known for exceptional customer service and cash handling. Proven ability to handle difficult customers and train new staff.
Detail-oriented professional with a diverse background in bartending and accounting. Known for effective cash management and inventory control, ensuring seamless operations and exceptional service delivery.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Dirty Harry's Bar and Grill
Blue Springs, MO
02.2019 - Current
- Delivered exceptional customer service by efficiently managing drink orders and ensuring guest satisfaction.
- Crafted a diverse selection of cocktails and beverages, adhering to established recipes and standards.
- Trained and mentored new bartenders on techniques, menu items, and customer service protocols.
- Monitored inventory levels, placed orders for supplies, and managed stock rotation to minimize waste.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Accounting Clerk
A Day LLC
Lee's Summit, MO
10.2014 - 02.2019
- Processed invoices and expense reports, ensuring accuracy and compliance with company policies.
- Reconciled monthly bank statements, identifying discrepancies and implementing corrective actions.
- Managed accounts payable and receivable functions, maintaining timely payment schedules.
- Assisted in month-end closings, preparing journal entries and financial statements for review.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Managed accounts payable and receivables and payroll.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
Bar Manager
Russo's Pizzeria
Lee's Summit, MO
07.2015 - 10.2018
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Developed innovative cocktail menu, enhancing customer experience and sales.
- Trained and mentored staff on mixology techniques and customer service excellence.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Led bar operations, ensuring efficient service and exceptional customer experiences.
- Developed innovative cocktail recipes, increasing drink menu diversity and customer satisfaction.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Accounting Clerk
Alliance Financial & Income Tax
Blue Springs, MO
12.2014 - 03.2016
- Developed and maintained spreadsheets for tracking financial transactions and budgets.
- Provided training to new staff on accounting software and internal procedures, enhancing team efficiency.
- Led efforts to streamline data entry processes, reducing errors and improving processing time.
- Collaborated with cross-functional teams to support audits and ensure regulatory compliance across operations.
- Input high volume of monthly invoices with consistent accuracy.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
Medical Billing And Coding
Metropolitan Community College
Kansas City, Missouri, MO12-2026
Post-Graduate Certificate - Business Management
Pryer Community College
Florence, SC10-2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Patience and tolerance
- Engaging personality
- Customer service expertise
- Handling difficult customers
- Cash register operation
- Memory retention
Certification
- Certified Business Management, [Company Name] - [Timeframe]
Timeline
Bartender
Dirty Harry's Bar and Grill
02.2019 - Current
Bar Manager
Russo's Pizzeria
07.2015 - 10.2018
Accounting Clerk
Alliance Financial & Income Tax
12.2014 - 03.2016
Accounting Clerk
A Day LLC
10.2014 - 02.2019
Medical Billing And Coding
Metropolitan Community College
Post-Graduate Certificate - Business Management
Pryer Community College