Brandi Morgan

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction Wonderful Customer Service, Very up bet and happy professional attitude.

Verified personal information and entered into the system.

Responded to customer request via telephone.

Processed loans in office and via telephone.

Processed customers payments in office and via telephone.

Contacted customers via telephone for collection.

Contact and maintain good customer relationships.

Data entry on daily spreadsheet,

Conflict resolution

Team leadership

Data entry

Entered details such as payments, account information and call logs into the computer system.

Copied, logged and scanned documentation.

Worked with AS400 program

Transferring data, records, and files.