Brandi Rasmussen
Adel,GA
Summary
With a strong proficiency in phone and email communications, I have significantly improved appointment scheduling efficiency, ensuring a seamless experience for both patients and staff. Expertise includes maintaining meticulous financial records and handling accounts receivable.
Overview
12
12
years of professional experience
Work History
Dental Receptionist
Dr. Larry Black
Valdosta, GA
08.2020 - Current
- Greeting patients and visitors in a friendly and professional manner
- Answering phone calls and responding to patient inquiries
- Scheduling appointments and managing patient records
- Collecting payments and processing insurance claims
- Maintaining a clean and organized reception area
- Maintaining a professional and courteous demeanor with patients and staff
- Organize new patient data on an excel spreadsheet
Patient Access Service Representative
South Georgia Medical Center
06.2017 - 08.2019
- Make outgoing calls to insurance companies for pre-certification
- Contact patients and referring offices using HIPAA guideline
- Responsible for verifying insurance benefits and accurate entry of patient demographics
Dental Assistant
Fulp family dentistry
Tifton, GA
01.2016 - 06.2017
- Charted and discussed treatment plans thoroughly with patients
- Responsible for processing dental claims; taking x-rays, pouring impressions, making temporaries; and assisting with extractions with suture placement, endodontic treatment, restorations, crown preps including build ups and post
Dental Assistant
Chris Hilliard DMD
Adel, GA
08.2014 - 01.2016
- Seating patients & reviewing medical history
- Maintaining clean, sterile, & comfortable environments for patients
- Responsible for maintaining adequate supplies & inventory
- Responsible for taking x-rays; pouring impressions, making temporaries; & assisting with extractions, endodontic treatment, restorations, crowns preps, & suture placement
Office Clerk (part-time)
Piggly Wiggly
Adel, GA
12.2012 - 11.2015
- Build customer confidence by actively listening to the concerns and giving appropriate feedback
- Reviewing and providing comments on the adequacy of documents and taking necessary steps to cure any deficiencies
- Opening and closing store, which included counting cash drawers and making bank deposits
- Maintained an excel spreadsheet with data for accounts receivable information
Education
Associate Degree - Dental Assisting
Wiregrass Georgia Technical College
Valdosta, GA08.2014
Skills
- Punctual and reliable
- Patient scheduling
- Accounts receivable
- Phone and email etiquette
Timeline
Dental Receptionist
Dr. Larry Black
08.2020 - Current
Patient Access Service Representative
South Georgia Medical Center
06.2017 - 08.2019
Dental Assistant
Fulp family dentistry
01.2016 - 06.2017
Dental Assistant
Chris Hilliard DMD
08.2014 - 01.2016
Office Clerk (part-time)
Piggly Wiggly
12.2012 - 11.2015
Associate Degree - Dental Assisting
Wiregrass Georgia Technical College