Brandi Rawls
Summary
Seeking a position in which I can use my experience in the medical field and customer service skills to add to a friendly and family-oriented work environment.
Over 21 years with front office, patient access and insurance verification experience in the healthcare industry.
Overview
19
19
years of professional experience
Work History
Multi-Specialty Biller Team Lead
Phydata
Goodlettsville, TN
04.2017 - 10.2022
- Multi-Specialty Biller
- Insurance verification
- Obtain demographic information for lab charges
- Enter charges for lab billing
- Post patient co-pays & refunds
- Manage and maintain patient statements for multiple specialty practices
- Monitor daily billing for multiple specialty practices to ensure proper billing
- Direct communication with clinical staff for any missing billing information and or insurance
- Assisted supervisor as needed with multiple projects
- Train new hires
- Monthly Audits
Patient Access / Follow up Specialist
Aegis Sciences Corporation
Nashville, TN
10.2013 - 04.2017
- Verify active and/or termed insurance coverage
- Obtain demographic information for pending lab samples for additional information
- Direct communication with Regional and Area Sales Managers and clinical staff
- Assist with training for new hires
Hospital Registrar and Front Desk Registrar
NorthCrest Medical Center
Springfield, TN
01.2007 - 10.2013
- Register and admit patients by obtaining demographic data, insurance information, verification benefits and completing HIPPA forms
- Work as Medical Assistant when needed. Check blood pressure, weight and note charts
- Explain policies regarding services & charges by obtaining proper authorization for treatment
- Collect patient co-pay and deductibles
- Managed daily deposits for all payments collected
Med Line Customer Service
HCA
Nashville, TN
01.2004 - 01.2007
- Answering multi-phone lines to assist patients with scheduling classes, tours & seminars
- Mail out mass notifications for events regarding scheduling of family birthing class, smoking class, hospital tours & surgery seminars
- Assisted patients in locating doctors by specialty or facility
- Assisted in the Sara Cannon Cancer Center events
Education
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Vol State Community College
Gallatin, TN01.2001
Timeline
Multi-Specialty Biller Team Lead
Phydata
04.2017 - 10.2022
Patient Access / Follow up Specialist
Aegis Sciences Corporation
10.2013 - 04.2017
Hospital Registrar and Front Desk Registrar
NorthCrest Medical Center
01.2007 - 10.2013
Med Line Customer Service
HCA
01.2004 - 01.2007
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Vol State Community College