Brandi Robinson Wimbley
Shreveport,LA
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
14
14
years of professional experience
Work History
Insurance Agent
Go Auto Managment
Shreveport La
09.2018 - Current
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Calculated premiums and established payment methods for sales.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
- Identified and solicited sales prospects in agency databases.
Insurance Agent
USAA
Shreveport, LA
01.2018 - 09.2018
- Calculated premiums and established payment methods for sales.
- Identified and solicited sales prospects in agency databases.
- Analyzed risk factors to recommend appropriate coverage levels.
Sales Associate
ADT Security
Jacksonville, FL
04.2010 - 12.2017
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Northwood High School
Shreveport, LA05.2009
Skills
- New Client Acquisition
- Call Center Customer Service
- Policyholder Communication
- Claims reporting systems
- Upselling
- Customer follow-up
- Policy Changes
- Insurance Practices
- Policy Knowledge
- Billing Inquiries
- Critical Thinking
- Relationship Building
- Negotiation
- Client Retention
- Policy writing
Timeline
Insurance Agent
Go Auto Managment
09.2018 - Current
Insurance Agent
USAA
01.2018 - 09.2018
Sales Associate
ADT Security
04.2010 - 12.2017
High School Diploma -
Northwood High School