Brandi Rogers
Port Arthur,TX
Summary
A dynamic professional with a proven track record at SETx Internal Medicine, I excel in customer service and data entry, enhancing office efficiency and confidentiality. Leveraging computer skills and office administration, I've significantly improved document organization and client relations, showcasing my ability to foster professional relationships and streamline operations.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
SETx Internal Medicine
06.2021 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
In-Home Supportive Services Provider
Complete Home Care Services
03.2019 - 08.2021
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Implemented therapeutic exercises or activities under healthcare professionals'' guidance to improve physical mobility or cognitive function.
- Performed light housekeeping duties to maintain a clean and organized living space for clients.
- Facilitated transportation to medical appointments, social events, or errands as needed for greater client autonomy.
Assistant Store Manager
Citi Trends
05.2018 - 06.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Billing Clerk
Gulf Coast Health Center
08.2012 - 12.2015
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Front Desk Receptionist
Gulf Coast Health Center
08.2012 - 08.2013
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Associates Degree - Medical Assistant
Independence University
Salt Lake City, UT11.2020
Diploma - General Studies
Thomas Jefferson High School
Port Arthur, TX05.1997
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Excel
- Clerical support
- Scheduling
- Documentation and recordkeeping
Timeline
Administrative Assistant
SETx Internal Medicine
06.2021 - Current
In-Home Supportive Services Provider
Complete Home Care Services
03.2019 - 08.2021
Assistant Store Manager
Citi Trends
05.2018 - 06.2019
Billing Clerk
Gulf Coast Health Center
08.2012 - 12.2015
Front Desk Receptionist
Gulf Coast Health Center
08.2012 - 08.2013
Associates Degree - Medical Assistant
Independence University
Diploma - General Studies
Thomas Jefferson High School
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