Dedicated and knowledgeable professional with a goal to contribute expertise to this company and support the general manager in achieving success across all associated stores. Effective leader and guide for team under supervision, committed to ensuring their accomplishments in assigned tasks. Determined to drive company towards its full potential, consistently meeting and exceeding expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Aflac Insurance Agent/Independent Contractor
Aflac
02.2024 - Current
Worked closely with other team members to optimize sales strategies and achieve regional goals.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Expanded client base by actively prospecting for new business opportunities and generating referrals.
Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Built strong relationships with clients through consistent communication and excellent customer service.
Intern
Windsor Hills Nursing Center
10.2022 - 12.2022
Sorted and organized files, spreadsheets, and reports.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Collected, arranged, and input information into database system.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Shirt Presser
Unique Dry Cleaning
02.2015 - 02.2018
Pressed shirts
Washed laundry
Cashier
Ran the line
Night Manager
Lindenloft Pizza
02.2009 - 06.2014
Drawer drops
Make food
Food prep
Inventory
Take orders
Answer phones
Make schedules
Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Education
GED -
Muskogee High School
Muskogee, OK
DeVry University
12.2022
Skills
Marketing
Project Management
Budget Planning
Social Media
Planning
Communication
Leadership
Customer Service
Licensed Insurance Agent
Professionalism and Ethics
Quotes and sales
References
Available upon request.
Leadership Experience
A member of The National Society of Leadership and Success