Brandi Schrage
Bethel
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, driven, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
2028
2028
years of post-secondary education
Work History
Cashier/Sales Associate
Lucky Patriot Fireworks
Batavia
05.2025 - Current
- Collected payments, handled cash, credit, checks and refunded transactions both accurately and securely.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers in person and over phone to find specific products, answer questions, and offer product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Resolved customer complaints professionally in accordance with company policy.
Crew Member
Dunkin Donuts & Baskin Robbins
Mount Orab
02.2024 - 04.2025
- Prepared food and beverages according to standard recipes and customer preferences.
- Participated in training new crew members on cash registers and customer service skills.
- Most commonly performed cashier duties such as taking orders, collecting payments and providing change.
- Handled and resolved multiple customer complaints in a professional manner.
- Utilized POS system for all transactions including cash handling, refunds and exchanges.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Crew Member
Biggby Coffee
Batavia
09.2023 - 01.2024
- Provided friendly customer service, taking orders and addressing inquiries promptly.
- Operated point-of-sale systems for accurate order taking and cashier services.
- Collaborated with team members to ensure efficient service during peak hours.
- Participated in training new crew members on operational procedures and customer service skills.
Education
Associates - Arts And Sciences - In Progress
Southern State Community College
Hillsboro, OH 01.2024 - 03.2026
Bethel Tate High School
Bethel, OHSkills
- Customer Service
- Relationship Building
- Problem Solving
- Conflict Resolution
- Cash Handling
- Transaction Accuracy
Timeline
Cashier/Sales Associate
Lucky Patriot Fireworks
05.2025 - Current
Crew Member
Dunkin Donuts & Baskin Robbins
02.2024 - 04.2025
Associates - Arts And Sciences - In Progress
Southern State Community College
01.2024 - 03.2026
Crew Member
Biggby Coffee
09.2023 - 01.2024
Bethel Tate High School