Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandi Spence-Wallace

Livonia

Summary

Results-driven Business System Analyst known for productivity and efficiency in task completion. Possess strong skills in data analysis, process improvement, and project management which enable precise problem-solving and strategic planning. Excel in teamwork, communication, and adaptability, ensuring seamless collaboration and innovative solutions in dynamic business environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Business System Analyst, Lead

Corewell Health
Grand Rapids
07.2010 - Current
  • Provide mentorship and training to application analysts
  • Collaborate with multiple Epic application teams, agility teams, informatics, compliance, organization leadership, and vendors to troubleshoot technical problems, optimize the system, and to implement a new initiative
  • Evaluate initiative build requirements to identify build feasibility
  • Drive process improvement by developing and implementing standard work practices
  • Lead Epic and Agile projects by making sure timelines are met, mitigating risks, and assisting in resolving identified issues
  • Allocate analysts for projects and testing events, based on availability and capacity.
  • Communicates status of work progress to project/agility teams, governance groups, requestors, and leadership

Data Analyst

Sinai-Grace Hospital
Detroit
11.2007 - 04.2012
  • Produce accurate clinical quality reports to manage population health improve care of quality
  • Present report analysis to leadership monthly to provide a snapshot of outcomes
  • Increased project turnaround time through educating staff on how to utilize the electronic medical record
  • Efficiently manage team schedules

Surgical Coordinator

Harper University Hospital
Detroit
05.2006 - 11.2007
  • Coordinate surgical procedures for the main hospital and same day operating rooms ensuring that physicians, residents and physicians are aware of the schedule
  • Verify and correct the operating room schedule and addressing and necessary adjustments
  • Enhance transportation logistics for admitted patients who need surgery to ensure patients arrive on time
  • Oversee the main operation room schedule, ensuring all cases run on time, monitoring case status, handling emergent cases as needed, and communicating with preoperative and postoperative nurses
  • Onboard new staff members to the boarding office ensure that they understand their role and responsibilities

Charge Capture Clerk

Sinai-Grace Hospital
Detroit
04.2004 - 05.2006
  • Accurately document and translate services provided into billable codes that vital to healthcare revenue management for Emergency Services rendered
  • Enter charges into the Clinical Information System after billable codes are identified

Patient Management Associate

Sinai-Grace Hospital
Detroit
08.2003 - 04.2004
  • Collect essential information pertinent to registering patients to render services.
  • Validate insurance details to help ensure proper billing and reimbursement
  • Properly organize documents to support efficient charting and continuity care

Education

Master of Information Technology - Health Information Management

Capella University
Minneapolis, MN
06.2011

Post-Baccalaureate Certification in Technology - Security and Information Assurance

Capella University
Minneapolis, MN
06.2011

Bachelor of Science - Business Administration, Management & Information Systems

Wayne State University
Detroit, MI
12.2002

Master of Business Administration - Project Management

Capella University
Minneapolis, MN

Skills

  • Epic system optimization
  • Agile project management
  • Data analysis
  • Requirements gathering
  • Process improvement
  • Technical troubleshooting

Certification

  • Certified Scrum Master
  • Epic: EpicCare Ambulatory
  • Epic: Radar
  • Epic: Reporting Workbench Reporting
  • Epic: Security Coordinator
  • Epic: Healthy Planet/Compass Rose

Timeline

Business System Analyst, Lead

Corewell Health
07.2010 - Current

Data Analyst

Sinai-Grace Hospital
11.2007 - 04.2012

Surgical Coordinator

Harper University Hospital
05.2006 - 11.2007

Charge Capture Clerk

Sinai-Grace Hospital
04.2004 - 05.2006

Patient Management Associate

Sinai-Grace Hospital
08.2003 - 04.2004

Master of Information Technology - Health Information Management

Capella University

Post-Baccalaureate Certification in Technology - Security and Information Assurance

Capella University

Bachelor of Science - Business Administration, Management & Information Systems

Wayne State University

Master of Business Administration - Project Management

Capella University

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