Brandi Stine

I am part of an aseptic team that works together to produce a quality product. We mix medicine with water for injection to produce a mixture to then put in to syringes and then is stoppered. We then inspect for impurities. We then label and plunger rod the product. It is then sent to our general manufacturing to get boxed and shipped.

• Improved patient satisfaction by efficiently managing dental insurance claims and coordinating with providers.
• Ensured timely payment collection from both patients and insurance companies by diligently tracking outstanding balances.
• Assisted patients in completing necessary paperwork for filing claims, ensuring timely submission of required documentation.
• Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
• Managed accounts receivable, decreasing outstanding balances through diligent follow-up with both patients and insurers.
• Streamlined claim submission process for faster reimbursement and reduced claim denials.
• Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered.
• Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.

• Monitored changes in dental insurance policies and communicated updates to staff, enabling the team to stay informed about the latest industry standards.
• Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
• Filed and tracked insurance claims and communicated claims status to patients.
• Prepared insurance claims for submission to clearinghouses or insurance companies.
• Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
• Verified insurance and communicated coverage to staff and patients.
• Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
• Used data entry skills to accurately document and input statements.
• Utilized various software programs to process customer payments.
• Reconciled accounts receivable to general ledger.
• Monitored outstanding invoices and performed collections duties.
• Responded to customer concerns and questions on daily basis.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
• Collaborated with customers to resolve disputes.
• Maintained accurate records of customer payments.
• Collaborated with dentists to create treatment plans that optimize available insurance benefits without compromising quality of care.
• Enhanced office productivity by effectively scheduling appointments according to provider availability and patient needs.
• Maintained accurate records of patient treatments, billing information, and insurance details to ensure seamless communication between patients, providers, and insurers.