Brandi Stump
Van Wert
Summary
Results-driven case manager with expertise in crisis intervention, regulatory compliance, and data analysis. Proven ability to develop individualized care plans and effectively coordinate service delivery to enhance client outcomes.
Overview
5
5
years of professional experience
Work History
Case Manager
Quality Moments
Celina
05.2025 - Current
- Provided crisis intervention and conflict resolution for clients in distress.
- Coordinated client intake and assessment processes for diverse populations.
- Developed and maintained individualized care plans based on client needs.
- Collaborated with healthcare providers to ensure comprehensive service delivery.
- Monitored client progress and adjusted care plans as necessary.
- Documented case notes accurately in compliance with regulatory standards.
Scale House Manager
Metal Source
Decatur
04.2023 - 05.2025
- Managed daily operations and schedules for staff.
- Supervised training for new staff members.
- Organized and maintained inventory records, including supplies and equipment.
- Ensured compliance with local health and safety regulations.
- Managed staff payrolls, benefits, and other administrative duties.
- Monitored service provider performance to ensure quality of services delivered.
General Manager
Wendys Resturaunt
Van Wert
01.2021 - 01.2023
- Oversaw daily restaurant operations and ensured compliance with health regulations.
- Managed staff scheduling and optimized labor costs effectively.
- Created schedules and monitored payroll to remain within budget.
- Developed training programs for new employees to enhance service standards.
- Educated staff on operational procedures to ensure compliance.
- Conducted performance evaluations and provided coaching for team members.
- Implemented inventory management practices to reduce waste and improve stock levels.
- Monitored customer feedback to enhance service quality and dining experience.
- Coordinated marketing initiatives to promote new menu items and drive sales.
Education
Bachelor of Arts - Health Care Administration
Ashford University
San Diego, CA12-2016
Skills
- Crisis intervention
- Regulatory compliance
- Staff supervision
- Data analysis
- Financial management
- Records management
- Records management
Timeline
Case Manager
Quality Moments
05.2025 - Current
Scale House Manager
Metal Source
04.2023 - 05.2025
General Manager
Wendys Resturaunt
01.2021 - 01.2023
Bachelor of Arts - Health Care Administration
Ashford University