BRANDI TURNEY
Weatherford,TX
Summary
Results-driven associate in Sales and Customer Support known for high productivity and efficient task completion. Skilled in strategic sales planning, customer relationship management, and conflict resolution. Excel at communication, leadership, and problem-solving to enhance team performance and achieve targets. Over 4 years of remote work experience.
Overview
8
8
years of professional experience
Work History
Remote Sales Agent/Customer Service Representative
R & K Sales
Fort Worth, Texas
06.2023 - Current
- Offered product and service consultations and employed upselling techniques.
- Analyzed sales space capacities based on system parameters.
- Coached new employees on best practices for closing deals quickly and efficiently.
- Participated in trade shows and other events to promote our products and services.
- Regularly met or exceeded established sales goals by implementing strategic closing techniques.
- Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
Customer Service Representative (Remote)
TOPS Malibu
Eugene, Oregon
04.2021 - 10.2022
- Supported business development plans and exceeded goals by actively cross-selling and referring customers
- Entered and prepared orders to shipping team in an accurate and timely manner
- Resolved issues by demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for customers
Accounts Payable Specialist
APARTMENT PRO
Eugene, Oregon
01.2018 - 02.2021
- Entered and coded 50+ invoices per day for20+ multifamily properties, prepare checks for approval, performed account maintenance, recorded entries, and reconciled books of accounts
- Oversaw bookkeeping and accounting systems and entered data into systems accurately
- Implemented the software changeover from traditional to online bill pay
- Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution
Customer Service Representative
Google Express
Veneta, Oregon
09.2016 - 03.2017
- Provided support to internal and external customers by offering answers to questions regarding available merchandise, sales, current prices and upcoming company changes via fast paced/high-volume telephone calls, web chats, and e-mails
- Responded to customer requests for products, services, and company information
- Accurately documented customer information, communications, sales, and processed payments
Education
LVN - Nursing
Weatherford College
Weatherford, Texas05.2000
Skills
- Communication Skills
- Ability to Work Under Pressure
- Ability to Multitask
- Fast Learner
- Computer Skills
- Microsoft Office
- Customer Service
- Management Skills
- Sales goals attainment
Timeline
Remote Sales Agent/Customer Service Representative
R & K Sales
06.2023 - Current
Customer Service Representative (Remote)
TOPS Malibu
04.2021 - 10.2022
Accounts Payable Specialist
APARTMENT PRO
01.2018 - 02.2021
Customer Service Representative
Google Express
09.2016 - 03.2017
LVN - Nursing
Weatherford College