Brandi Van Den Berge
Eureka
Summary
Dynamic professional with a solid background in customer service for nineteen years across a variety of industries, leveraging exceptional communication and problem management skills to enhance client experiences. Proven ability to perform under pressure while maintaining integrity and accountability. Recognized for building loyalty and educating clients on products, demonstrating a commitment to quality service.
Overview
17
17
years of professional experience
Work History
Sales Associate
Vapor 100
El Dorado, KS
11.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in product displays, ensuring alignment with brand standards and promotions.
- Maintained accurate inventory records using point-of-sale systems for efficient stock management.
- Trained new sales associates on operational procedures and customer engagement techniques.
Crew Member
Trader Joes
Peabody, MA
10.2024 - 09.2025
- Running the cash register and operating the POS system attached.
- Staying up to date on products to help assist customers with purchases.
- Exhibiting strong interpersonal skills giving customers a welcome greeting and managing conflict resolutions with kindness.
- Cleaned food preparation areas, equipment and work surfaces to verify safe and sanitary food-handling practices.
- Notified customers of out-of-stock items and recommended alternatives.
Hairstylist
Centre Salons & Spas
Denver, CO
12.2017 - 03.2020
- Connected closely with customers to deliver positive experiences and build strong loyalty for repeat business.
- Performed cut, color and styling services to meet diverse client needs and uphold salon reputation.
- Displayed active listening and problem-solving skills daily by providing guests with their desired results
- Worked with salon team to streamline appointment and client flow processes.
- Worked diligently under pressure while completing the task in a timely manner.
- Educated guests on services and products.
- Continued education with at least two master series classes a year to stay up to date on industry trends.
Lead Front Desk Receptionist
Martin Medical LLC.
Denver, CO
05.2014 - 09.2017
- Provided basic information about the company's services and operations to inquirers.
- Maintained a detailed log of all incoming calls, messages received, and visitor enquiries.
- Compiled reports for management as requested, using word processing and spreadsheet software.
- Handled confidential information with discretion and according to company policies.
- Scheduling for two doctors, two estheticians, and a registered nurse across two locations.
- Handled end of month reconciliation for the independent contractors.
Weather Forecaster
United States Air Force
Honolulu, HI
03.2009 - 09.2013
- Collected, evaluated and disseminated surface weather evaluations.
- Issued weather warnings, watches and advisories covering various aircraft runways across the Pacific including Hawaii, Alaska, Guam, Japan, and Korea.
- Forecasted temperature, precipitation and wind speed for incoming weather systems.
- Provided 24/7 weather support for air and ground operations in arctic and tropical regimes
- Working under pressure when given impromptu Search and Rescue missions that required a low error margin in forecast accuracy.
Education
Master of Arts - Creative Writing
Goddard College
Plainfield04.2024
Bachelor of Arts - Liberal Arts And Sciences
Colorado State University
Fort Collins, CO05.2021
Skills
- Communication skills
- Phone etiquette
- Creative writing
- Time management
- Problem management
- Writing literacy
- Sales
- Cash Handling
- Self accountability and integrity
Timeline
Sales Associate
Vapor 100
11.2025 - Current
Crew Member
Trader Joes
10.2024 - 09.2025
Hairstylist
Centre Salons & Spas
12.2017 - 03.2020
Lead Front Desk Receptionist
Martin Medical LLC.
05.2014 - 09.2017
Weather Forecaster
United States Air Force
03.2009 - 09.2013
Bachelor of Arts - Liberal Arts And Sciences
Colorado State University
Master of Arts - Creative Writing
Goddard College