Brandi Vincent
Rosharon,TX
Summary
Ambition, coachable and self-motivated professional who thrives in a fast-paces environment with over 9 years of insurance experience. Licensed Insurance Agent with expertise in the Healthcare and Medical Malpractice sector. Strong knowledge of insurance products, policies, and current marketplace. Offers excellent communication skills with a significant ability to work and perform well in a term environment. Seeking to obtain a position where my skills can be fully utilized, as well as gain knowledge and advance with the position and company itself.
Overview
10
10
years of professional experience
Work History
Healthcare Production Associate
Ryan Specialty Group – RT Specialty ProExec
03.2019 - Current
- Evaluated competitors' products and services to gain competitive advantage.
- Monitored customer feedback and identified areas of improvement.
- Analyzed risk factors to recommend appropriate coverage levels.
- Analyzed customer needs to provide customized insurance solutions.
- Provided advice, answered queries and escalated complaints to management.
- Received inbound phone calls and electronic quote submissions.
- Reviewed, shopped and processed renewals.
- Explained detailed policy concepts in easy-to-understand terms.
- Offered detailed information about products and binding coverage.
- Educated clients on insurance policies and procedures.
Policy Service Representative & Broker Assistant
Myron Steves Insurance Solutions
02.2014 - 03.2019
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Processed and recorded new policies and claims.
- Calculated adjustments, premiums and refunds.
- Notified insurance agents and accounting departments of policy cancellations and changes.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Modified, updated and processed existing policies.
- Researched and resolved areas of concern for potential and existing clients.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Prepared materials for assembly work to keep workflows running smoothly.
Education
Blinn College
College Station, TX05.2013
High School Diploma -
Klein Oak High School
Spring, TX05.2011
Skills
- Health Insurance Industry Knowledge
- Insurance Coverage Review
- Agent Support
- Policy Coverage Expertise
- Email Marketing
- In-Depth Knowledge of Markets and Relationships
- Excellent Communication Skills
- Commercial Insurance
- Policy Types Understanding
- Administrative Support
- Manage Renewals
Insurance License
TX License # 2248580 2017 to Present
General Lines Agent - Property and Casualty
Timeline
Healthcare Production Associate
Ryan Specialty Group – RT Specialty ProExec
03.2019 - Current
Policy Service Representative & Broker Assistant
Myron Steves Insurance Solutions
02.2014 - 03.2019
Blinn College
High School Diploma -
Klein Oak High School
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