Brandi Voorhees
St. Petersburg
Summary
Dynamic and results-oriented professional with extensive experience in administrative support and patient care coordination. Excelled at Operation PAR by enhancing office efficiency and maintaining confidentiality. Skilled in billing and coding, and known for exceptional customer service and a positive attitude. Proven ability to manage time effectively and solve problems efficiently, contributing to improved patient satisfaction and operational productivity.
Overview
10
10
years of professional experience
Work History
Office Assistant
Operation PAR
10.2021 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Computer work in Avtar and Zoom
- Using Excel and Word
CNA
Bayshore Home Health
01.2015 - 10.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Patient Account Coordinator
Lincare Healthcare
10.2019 - 07.2021
- Billing and coding online and answering phone calls working in billing medical equipment to Medicaid and other insurance companies
Education
High School Diploma - Computer
Diixie Hollins
Kenneth City, Fl06.1994
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Excel spreadsheets
- Professional and mature
- Strong problem solver
- Front office management
- Document management
- Filing and data archiving
- Multi-line phone proficiency
- Payment processing
- Spreadsheet management
- Billing and coding
- Patient charting
- Medical terminology
Timeline
Office Assistant
Operation PAR
10.2021 - Current
Patient Account Coordinator
Lincare Healthcare
10.2019 - 07.2021
CNA
Bayshore Home Health
01.2015 - 10.2021
High School Diploma - Computer
Diixie Hollins
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