Brandice Gurganus

· Lead and supervised a team of Solar Advisors to ensure they meet sales targets

· Inherited existing team, developed them and improved average performance resulting in top performing team for 2023

· Conduct regular team meetings to communicate goals, provide feedback and motivate team members

· Monitor sales performance and analyze data to identify areas for improvement and implement corrective actions

· Conduct regular performance reviews of Solar Advisors to assess their performance and provide constructive feedback

· Set individual and team goals and monitor progress towards achieving them

· Address performance issues promptly and implement improvement plans as needed.

· Create and conduct sales training programs to enhance the skills and knowledge of Solar Advisors

Collaborated with agencies for recruitment, reviewing resumes, and conducting interviews.

· Engage prospective customers nationwide, educating them about SunPower’s product offering

· Contact, qualify, and schedule appointments with homeowners who have expressed interest in solar

· Discuss benefits and answer questions regarding SunPower’s products through inbound and outbound calls

· Display creative problem-solving in presenting solutions to customers considering going solar

· Be an active contributor to a positive team atmosphere by collaborating and maintaining professionally amicable relationships

· Prepare, review, and submit up to date information on customer’s homes and property to the field and/or inside sales teams

• Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

• Submits orders by referring to price lists and product literature.

• Keeps management informed by submitting activity and results reports, such as daily call reports and weekly work plans

• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

• Contributes to team effort by accomplishing related results as needed.

• Teach new skills and business systems to new and existing employees

• Motivate and train large groups of employees and perform individual training sessions

• Conduct specific training needs assessments

• Administer advanced performance training for employees struggling to meet expectations

• Design and implement of training programs

• Create and conduct daily campaign meetings on a variety of topics

• Daily accounting of employee sales and attendance

• Construct and organize business trips

• Work directly with management to identify and resolve concerns