BRANDI BALLENTINE
Wooster,OH
Summary
Detail-oriented administrative assistant with a proven track record of enhancing operational efficiency and supporting executive teams. Expertise in schedule management, meeting coordination, and streamlining office processes to ensure a seamless workflow. Strong communication and organizational skills foster positive relationships with clients and colleagues. Committed to delivering high-quality administrative support in fast-paced environments while adapting to evolving priorities.
Results-driven professional with strong customer service skills and a focus on relationship management. Committed to optimizing office procedures and enhancing workflow efficiency.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Pro Touch
Wooster, OH
03.2024 - Current
- Managed calendar scheduling and coordinated meetings for executives, optimizing time management.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Implemented office procedures that improved workflow consistency and reduced operational delays.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Teacher
Montessori School Of Wooster
Wooster, OH
01.2018 - 03.2024
- Supervise 22 students during recess, lunch and daily student intake and dismissal.
- Assist in implementation of new learning tools, systems and materials.
- Support student physical, mental, and social development using classroom games and activities.
- Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Machine Operator
Wooster Brush Company
Wooster, OH
04.2013 - 01.2018
- Examined incoming materials and compared to documentation for accuracy and quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Maintained organized work area by cleaning and removing hazards.
Customer Service Agent
US Airways Express/Piedmont Airlines
Canton, OH
09.2009 - 04.2013
- Controlled situations that included delays and cancellation of flights by finding solutions or alternatives for customers.
- Investigated, assessed, and resolved disservice situations.
- Assisted customers with reservations, luggage, and boarding.
Education
Associates Degree - Business, Travel and Tourism
Boyd School
Moon, PASkills
- Team player
- Calendar management
- Data entry
- Customer service
- Adaptability
- Professional communication
- Check processing
- Accounting skills
- Clerical support
- Problem-solving
- Skype
- Office administration
- Cash deposit preparation
- Timeline planning and management
- Typing proficiency
- Administrative support
Timeline
Administrative Assistant
Pro Touch
03.2024 - Current
Assistant Teacher
Montessori School Of Wooster
01.2018 - 03.2024
Machine Operator
Wooster Brush Company
04.2013 - 01.2018
Customer Service Agent
US Airways Express/Piedmont Airlines
09.2009 - 04.2013
Associates Degree - Business, Travel and Tourism
Boyd School