BRANDIE CRISAFULLI
BILLINGS,MT
Summary
Highly skilled Bar Manager with solid background in all aspects of bar operations. Proven ability to manage and motivate teams while ensuring high-quality customer service. Possess strong skills in inventory management, cost control, staff training, and development. Notable impact made on previous work through increased efficiency in service delivery and improvements in overall customer satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
BAR MANAGER
Fireside Lanes
BILLINGS, MT
01.2002 - 08.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
LAND DOCUMENTS
American Title & Escrow
BILLINGS, MT
05.2002 - 07.2004
- Responsible for managing and organizing physical and electronic documents.
- Ensured accuracy and completeness of all documents prior to archiving or distribution.
CENTRAL SERVICES AND MAIL
YELLOWSTONE COUNTY COURTHOUSE
BILLINGS, MT
02.1998 - 03.2002
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
- Sorted and distributed incoming mail according to predetermined routing procedures.
CUSTOMER SERVICE
Big Sky Airlines
BILLINGS, MT
05.1995 - 11.1998
- Provided customer service to passengers at the ticket counter, including checking in luggage and issuing boarding passes.
- Processed reservation changes and cancellations for customers.
- Loaded and unloaded passenger baggage onto aircrafts.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
Education
AIRLINE SPECIALIST DEGREE - CUSTOMER SERVICE SPECIALIST
INTERNATIONAL AIR ACADEMY
Vancouver, WA05-1995
High School Diploma -
Dawson County High School
Glendive, MT05-1993
Skills
- Bar Management
- Staff Training
- Responsible Alcohol Service
- Staff Scheduling
- Supply Ordering
- Vendor Relationship Management
- Health codes compliance
Certification
- MONTANA BARTENDING/SERVER LICENSE CERTIFICATION
Reference
- STEPHANIE BAZZELL PHONE: (406)855-3360 WORK: TEL NET SYSTEMS
- KIM SONGER: PHONE(406)899-2009 WORK: YELLOWSTONE SURGERY CENTER
Timeline
LAND DOCUMENTS
American Title & Escrow
05.2002 - 07.2004
BAR MANAGER
Fireside Lanes
01.2002 - 08.2024
CENTRAL SERVICES AND MAIL
YELLOWSTONE COUNTY COURTHOUSE
02.1998 - 03.2002
CUSTOMER SERVICE
Big Sky Airlines
05.1995 - 11.1998
AIRLINE SPECIALIST DEGREE - CUSTOMER SERVICE SPECIALIST
INTERNATIONAL AIR ACADEMY
High School Diploma -
Dawson County High School
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