Brandie De Los Santos
Orlando,FL
Summary
Methodical Makeup Artist/Hairstylist with three years of experience and track record of providing exceptional customer service and satisfaction. Bringing substantial knowledge regarding natural beauty, glamour, editorial, camouflage and special effects makeup applications and hairstyles. Energetic, flexible, reliable and creative.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Event Guide
Universal Studios
Orlando, FL
10.2021 - Current
- Provided information about current and future events at facility.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Collaborated with Event Operations to achieve success and smooth operation of each shift.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked flexible hours, night, weekend, and holiday shifts.
- Set up and breakdown of barricades and ropes for parades and UOCC.
- Work corporate events in multiple tasks.
- Assist security with guests to ensure smooth and consistent flow entering Universal property.
Hairstylist/Certified Makeup Artist
Catwalk Hair Design
Winter Park, FL
01.2021 - Current
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Scheduled onsite and offsite makeup appointments for clientele.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Answered phone calls and emails to schedule client appointments.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Kept detailed records of customer information and services provided to increase return customers.
- Offered professional cuts, color services and extensions to salon customers.
- Styled hair for large events such as annual fashion shows and special hair expos.
- Styled hair and makeup for customers for special events and occasions.
- Educator in Handtied extension method.
- Salon ranked in top three salons in Orlando at the time of employment.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Hairstylist/Certified Makeup Artist
Stella Luca Salons
Winter Park, FL
12.2019 - 01.2021
- Educator in Handtied extension method.
- Salon ranked as number one salon in Orlando at the time of employment.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Scheduled onsite and offsite makeup appointments for clientele.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Answered phone calls and emails to schedule client appointments.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Kept detailed records of customer information and services provided to increase return customers.
- Offered professional cuts, color services and extensions to salon customers.
- Styled hair for large events such as annual fashion shows and special hair expos.
- Styled hair and makeup for customers for special events and occasions.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Salon Assistant
Stella Luca Salons
Winter Park, FL
06.2018 - 12.2019
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Prepared and mixed color formulas for clients' hair.
- Educated clients on how to maintain healthy hair.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Studied advanced techniques to develop proficiency and better serve customers.
- Salon ranked as number one salon in Orlando at the time of employment.
Education
Certificate of Completion - Hair Design/ Makeup/ Skin Care
Paul Mitchell The School
Orlando, FL05.2019
Skills
- Patron Relations
- Special Needs Assistance
- Problem Solving
- Safety Procedures
- Promotions and Special Events
- Customer Relationship Management
- Cleaning and Sanitizing
- Relationship Building
- Crowd Management
- Bridal makeup application
- Creative artistic vision
- Makeup artistry
- Film and television makeup
- Marketing familiarity
- Customer consultation
- Outstanding client retention
- Customer buying habits
- Networking expertise
- Cosmetology
- Florida Licensed Cosmetologist
- Special effects
- Detail-orientated
- Shoot arrangements
- Advanced communication skills
Accomplishments
- Master Certification in all Extension Methods (2019)
- World of Dance (2019)
- Fashion Week (2019)
- Platinum Seamless (assisted at Premiere Hair Show 2019)
- Assisted Oscar Bond (2019)
- Studied Makeup with James Vincent, Director of The Makeup Show (2018)
- Cutting Honors (2018)
- Color Honors (2018)
- Makeup Honors (2018)
Certification
- Certified Makeup Artist
- Licensed Cosmetologist (license number can be provided)
Volunteer Work
- Hope Now Foundation (2018)
- Haircuts at the Coalition for the Homeless, Orlando (Thanksgiving 2018, 2019, 2021)
- Gary Sinise Snowball Express ( 2018)
- Convoy of Hope (2019)
- Andrew Gomez Foundation (2018, 2019)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Event Guide
Universal Studios
10.2021 - Current
Hairstylist/Certified Makeup Artist
Catwalk Hair Design
01.2021 - Current
Hairstylist/Certified Makeup Artist
Stella Luca Salons
12.2019 - 01.2021
Salon Assistant
Stella Luca Salons
06.2018 - 12.2019
Certificate of Completion - Hair Design/ Makeup/ Skin Care
Paul Mitchell The School
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