Summary
Overview
Work History
Skills
References
Timeline
SoftwareDeveloper
Brandie Gore

Brandie Gore

Waitress/server
Mountain View,HI

Summary

High-energy employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.

Overview

6
6
years of professional experience

Work History

Shift lead

Subway
Walla Walla, WA
03.2022 - 02.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Ring up Sales, prepare sandwiches and specialty items according to customer specifications.
  • Attend to drive-thru
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained composure and work quality while under stress.
  • Complete next day's prep list in a timely manner.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Count till and record end of day report.
  • Check all chores off chore list.
  • Close store and all that applies.

Waitress

Mr. Eds
Walla Walla
01.2021 - 01.2022
  • Greet customers
  • Prepare and serve drinks
  • Take and ring up orders
  • Serve orders to tables and deliver to car
  • Bus tables
  • Keep all areas clean and sanitized.

Clerk

Vista Shell
Walla Walla, WA
02.2020 - 01.2021
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Maintain a clean work area
  • Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and products.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Count till
  • Cook, bag, and serve deli food
  • Attend drive-thru.
  • Stocked merchandise on display shelves and racks to provide good selection for customers.

Waitress

Fast Eddy's
Walla Walla, WA
12.2016 - 01.2019
  • Provide a friendly customer experience
  • Greeted new customers, discussed specials, and took drink orders.
  • Run cars
  • Used cash registers and credit card machines to cash out customers.
  • Restock merchandise
  • Prepare shakes
  • Clean and close accordingly.

Skills

  • Cashier Experience
  • Organizational skills
  • Outstanding customer service
  • Positive attitude
  • Safe Work Practices
  • Dropping Safe Cash
  • Effective Listening and Communication
  • Conflict Resolution
  • Food Safety and Sanitation
  • Restaurant Operation

References

  • Katelyn Summerlin, Manager, Subway, 509.629.9658

541Wilbur st., Walla Walla, WA

  • Melissa Sharpe, Manager, Fast Eddy's, 509.540.7464

600 W Main, Walla Walla, WA

  • Merry Gottschall, Youth Employment Specialist, Blue Mountain Action Council, 509.529.4980

 Walla Walla, WA

  • Lee Marcardo, Manager, Viista Shell, 509.629.9367

 Walla Walla, WA

Timeline

Shift lead

Subway
03.2022 - 02.2023

Waitress

Mr. Eds
01.2021 - 01.2022

Clerk

Vista Shell
02.2020 - 01.2021

Waitress

Fast Eddy's
12.2016 - 01.2019

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Brandie GoreWaitress/server