Brandie Simmons
Spanaway,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Garden Associate position. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at changing situations, working effectively within a team or independently, and quickly mastering new skills in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Shelter Coordinator
Downtown Emergency Service Center
Seattle, WA
05.2022 - 01.2023
- Coordinate and manage day-to-day operations of the homeless shelter.
- Ensure compliance with all relevant regulations and guidelines.
- Oversee intake process for new residents, including assessment and eligibility determination.
- Collaborate with social workers and case managers to develop individualized service plans for residents.
- Maintain accurate records and generate reports on shelter occupancy, demographics, and outcomes.
- Sensitivity towards individuals experiencing homelessness and a commitment to their well-being.
- Ability to handle crisis situations calmly and effectively.
Front Desk Receptionist
Pearson Chiropractic
Federal Way, WA
02.2021 - 05.2022
- Communicate effectively with patients to address inquiries, resolve concerns, and provide necessary information.
- Educate patients on their financial responsibilities, including co-pays, deductibles, and payment options.
- Collect and update patient information, including demographic details and medical history.
- Assist patients with registration processes, including obtaining necessary consents and authorizations.
- Excellent communication skills to effectively interact with patients and healthcare professionals.
- Ability to handle sensitive and confidential information with integrity.
- Verify patient insurance coverage and communicate any discrepancies or issues to patients.
Medical Receptionist
Unlocking The Body
Puyallup, WA
11.2016 - 12.2019
- Delivered high-quality administrative and customer service.
- Called patients to confirm scheduled appointments and obtain additional details to maintain patient files.
- Check-in patients, scanned identification, and insurance cards into patient Electronic Health records. Collected and processed patient payments.
- Informed patients of financial responsibilities prior to rendering services.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Managed office phone lines by checking voicemail, returning calls, and directing messages to team members.
Education
High School Diploma -
Pioneer
San Jose, CA06-1992
Skills
- Excellent Customer Service
- Strong Ability to Multi-task
- Pleasant & Professional Phone Demeanor
- Active listening & Effective communication
- Problem-Solving & Issue Resolution
- Accurately Collect Money
- High Volume Direct Public Contact
- Cultural sensitivity
- Attention to Detail & Organizational skills
- Container Gardening & Plant Care
- Building Customer Loyalty
Timeline
Shelter Coordinator
Downtown Emergency Service Center
05.2022 - 01.2023
Front Desk Receptionist
Pearson Chiropractic
02.2021 - 05.2022
Medical Receptionist
Unlocking The Body
11.2016 - 12.2019
High School Diploma -
Pioneer