Brandi M. Bono
Covington,LA
Summary
Dynamic operations manager with a proven track record at Gene's Country Store, excelling in customer relations and small business operations. Enhanced client satisfaction through exceptional service and efficient processes, while managing financial reporting. Skilled in relationship building and team leadership, driving success and fostering a high-performing work environment.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
17
17
years of professional experience
Work History
Owner/Operations Manager
Gene's Country Store
07.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Food Operator/ Food Manager
Owner/Operations Manager
B&B Security L.L.C
03.2008 - 07.2017
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
High School Diploma -
Stuttgart High
Stuttgart, AREmergencyMedical Technology
East Arkansas Community College
Forrest City, ARParamedics
East Arkansas Community College
Forrest City, ARSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner/Operations Manager
Gene's Country Store
07.2017 - Current
Owner/Operations Manager
B&B Security L.L.C
03.2008 - 07.2017
High School Diploma -
Stuttgart High
EmergencyMedical Technology
East Arkansas Community College
Paramedics
East Arkansas Community College
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