Summary

Overview

Work History

Education

Skills

Contact

Education and Training

Timeline

Brandon Allen

Huntington Beach,CA

Summary

Highly Motivated Sales Professional and Operations Manager for a retail business providing sales, rentals, customer service over the phone and in person, as well as maintenance of all of our products.

Overview

years of professional experience

Work History

Electric Bike Store Manager/Trainer/Technician

Pedego Electric Bikes CDM

08.2020 - Current

Communicated with all walk in customers to determine what they were looking for and making recommendations based on the products we carried.
Build strong relationships with customers leading to more sales and referrals as well as an improved reputation for the business.
Increased shop revenue by upselling bikes, accessories and service plans.
Communicate with corporate office in regards to warranty claims.
Managed Social Media Accounts to increase public outreach.
Assembled new e-bikes for customers and completed quality assurance checks for proper operation.
Created world-class customer service experiences with engaging conversational skills and expert bike knowledge.
Completed highly skilled repairs by expertly following manufacturers' technical instructions.
Prepared display bicycles and merchandised with accessories to boost sales opportunities, and to create an eye-opening showroom to everyone from serious buyers to window shoppers.
Instruct customers how to use bikes and lithium-ion batteries safely and efficiently

Sales Representative

REPUBLIC NATIONAL DISTRIBUTING COMPANY

08.2023 - 04.2024

Record Compliance of Liquor Planner through salesforce application.
Compete with team members to accomplish quarterly goals set by our suppliers.
Enhance client satisfaction by addressing concerns promptly and providing exceptional service.
Increase sales revenue by identifying and targeting high-potential accounts.
Identifying best selling products with each account individually and using those statistics to out-sell competitors.
Learning different buyer personalities and the different methods of selling to them.

UTV/4x4 Vehicle Mechanic

Fierce Racing Products

07.2019 - 07.2020

Inspected suspension systems, steering mechanisms and drivetrain for proper operational functioning.
Collaborated on repairs to complete and finish work orders on schedule.
Supported repair shop and garage operations in absence of owner.
Performed insurance repairs in compliance with manufacturer standards.
Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
Evaluated vehicle schematics to assess required parts and order accordingly.
Worked as pit crew member on quarterly races performing on the fly repairs.

Detailer/Shop Assistant

Tri-county Powersports

04.2019 - 04.2020

Performed Vehicle Preparation for service and sales on motorcycles and UTV's. Prep Included fluid check, tires, electrical, and detail.
Maintained work area organization and cleanliness to uphold production levels and safety standards.
Completed daily checklists for smooth shop operations.
Coordinated materials for shop needs and field operations at work sites.
Helped shop technicians complete assignments to improve our turn-around time.
Completed basic mechanical work using available tools and facilities.

Delivery/Installation

Rx Fitness Equipment

12.2018 - 03.2020

Coordinated efforts with other workers involved in installing fitness equipment at gyms and people's homes.
Provided key information to customers, educating on equipment, products and services.
Picked up large shipments of fitness equipment using half ton pick-up with a trailer when necessary
Delivered shipments to warehouse and organized inventory for coworkers.
Checked shipping papers to determine nature of load and presence of hazardous materials.

Account Manager

Discount Goods

08.2015 - 06.2019

Purchased common household items and other various products from wholesale suppliers and upsold them individually through Ebay and Amazon.
Managed all inventory and shipping.
Answered customer inquiries and feedback through email and over the phone.
Priced out all items based on quality and other sellers prices.