Brandon Almestica
Houston,TX
Summary
Experienced Claims Adjuster with a proven track record of leveraging a strong work ethic to drive business performance and achieve organizational goals. Recognized for expertise in assessing property, auto, and liability claims. Possesses exceptional communication and negotiation abilities, ensuring effective resolution of claim issues and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Property Claims Adjuster
Alacrity Solutions
12.2022 - 11.2023
- Exercised proper judgment and decision making to analyze over 10 claims per week
- Customer satisfaction with prompt communication and consistent follow-up on claim status.
- Streamlined communication with clients, maintaining professionalism and empathy throughout the claims process.
- Carefully reviewed claim information to verify accuracy and avoid fraudulent claims.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Used Xactimate to produce estimates for personal property and structure damage.
- Scoped and photographed properties for defects and damage.
- Prepared comprehensive reports to negotiate purchase price and repair of properties.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Prepared reports of findings of investigations.
- Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
- Investigated and assessed damage to property and reviewed property damage estimates.
Auto Claims Adjuster
Pilot Catastrophe
12.2020 - 12.2022
- Ensuring compliance with company and state insurance standards
- Prepared detailed written reports of findings to document investigation results
- Streamlined the claims process by effectively coordinating with repair shops and rental car companies.
- Supported customers ensuring they received fair and prompt settlements for their claims.
- Enhanced customer satisfaction by delivering honest advice to policyholders about the repair work and body shop processes.
- Courtesy check on the insured before inspecting vehicle damages after accidents.
- proficiently using CCC One.
- Determining repair cost or replacement cost.
- Negotiating settlements with policyholders and repair shops.
- Identified suspicious claims, inform issues to supervisor for further investigation and analysis.
- Created detailed assessments of damages to vehicles.
Education
Eric Thomas Adjuster School
Navarro College
06-2021
Skills
- Organizational skills
- Property inspection
- CCC reports
- Negotiation Techniques
- Decision Making
- Multitasking
- Effective Communication
- Time Management
- Adaptability
- Telephone Etiquette
- Damage Assessment
- Attention to Detail
- Excellent people skills
- Claims investigation
- Claims processing
Accomplishments
- Achieved Adjuster license by completing Eric Thomas adjuster school with accuracy and efficiency.
- Achieved Xactimate level 1
- Achieved State farm auto certification, Property, estimatics, policy
Certification
- Xactimate Level 1
- State Farm Auto Certified
- State Farm Policy Certified
- State Farm Estimatics Certified
- State Farm Property Certified
Languages
English
Full Professional
Timeline
Property Claims Adjuster
Alacrity Solutions
12.2022 - 11.2023
Auto Claims Adjuster
Pilot Catastrophe
12.2020 - 12.2022
- Xactimate Level 1
- State Farm Auto Certified
- State Farm Policy Certified
- State Farm Estimatics Certified
- State Farm Property Certified
Eric Thomas Adjuster School
Navarro College
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