BRANDON A. MONTENEGRO
Little Elm
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Pep Boys
04.2022 - Current
- Supervised daily operations, ensuring efficient store management and exceptional customer service.
- Trained and mentored staff, enhancing team performance and fostering a collaborative work environment.
- Developed and implemented inventory management processes, reducing stock discrepancies and improving order accuracy.
- Collaborated with upper management to execute strategic initiatives that aligned with company goals.
- Resolved customer complaints effectively, enhancing customer satisfaction and loyalty through attentive service.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Student
Universal Technical Institute (UTI)
11.2021 - 04.2022
- 972-505-2200
Student
Universal Technical Institute (UTI)
09.2019 - 08.2020
- 909-484-1929
Dishwasher / Prep Cook
Curry Katsu**went out of business
06.2017 - 08.2019
- Duties: dishwashing (by hand) including cooking equipment, prep cook (cutting vegetables, men chi, korokke patties, rice and curry kits), receiving and stock inventory, open and close restaurant, clean-up (dishes, sweep, mop)
- 562-402-3009
Driver
Oggi’s Pizza & Brewing Co.
06.2014 - 01.2017
- Duties: delivery, prep-cook, bar-back, dishwasher delivery phone / on-line orders (GrubHub, etc), assist bartenders, restock, food runner for servers. Pick-up restaurant supplies. Assist cooks with food prep (from making pizza dough, pizza sauce, dressing, prepping vegetables). Night close clean up (dishes, sweep, mop, restock)
- 714-526-4447
Package Handler
FedEx Ground
07.2007 - 09.2008
- Operated automated sorting systems to ensure timely package processing.
- Maintained accuracy in package labeling and documentation procedures.
- Collaborated with team members to optimize workflow efficiency during peak hours.
Education
High School -
Savanna High School
Anaheim, CA06.2004
Associate of Applied Science - Mechanics
Universal Technical Institute
Irving, TX05-2022
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Customer relations
- Store opening and closing
Timeline
Assistant Store Manager
Pep Boys
04.2022 - Current
Student
Universal Technical Institute (UTI)
11.2021 - 04.2022
Student
Universal Technical Institute (UTI)
09.2019 - 08.2020
Dishwasher / Prep Cook
Curry Katsu**went out of business
06.2017 - 08.2019
Driver
Oggi’s Pizza & Brewing Co.
06.2014 - 01.2017
Package Handler
FedEx Ground
07.2007 - 09.2008
High School -
Savanna High School
Associate of Applied Science - Mechanics
Universal Technical Institute
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