Brandon Austin
Portland,OR
Summary
Detail-oriented Clinical professional with over 20 years of experience in orthotics, patient care, and clinical support. Expertise in assisting healthcare providers, effectively supporting patient treatment plans, and delivering high-quality care in fast-paced medical environments. Committed to enhancing patient experiences through compassionate service and meticulous attention to detail. Proven ability to thrive under pressure while maintaining a focus on quality outcomes and collaborative teamwork.
Overview
22
22
years of professional experience
Work History
Owner/President
Ford Brown Medical
Portland, OR
06.2020 - Current
- Direclty managed patient care with physicians and physican assistants at 50 accounts.
- Assist with orthotic fittings and ensure proper application and patient understanding with support including education, follow-up, and treatment coordination.
- Represent Thuasne USA encompassing Townsend Rehabilitation Brace and Supports, Lantz Medical Static Progressive Splinting, Knit-rite/Therafirm Compression Solutions
- Represent Manamed Orthopedic Products, MedSpec and Tides Medical Tissue Grafts.
Director of Operations
Cascade Organics
Tigard, OR
01.2019 - 05.2020
- Streamlined operational processes to enhance productivity and reduce waste.
- Led a team of 5 to implement sustainable practices and improve efficiency.
- Developed training programs for staff, fostering skill enhancement and operational excellence.
- Monitored production metrics to ensure 100% compliance with quality standards and regulatory requirements for the State of Oregon.
General Manager
Luxury Vehicle Care
Milwaukie, OR
05.2018 - 12.2018
- Inventory management of 500 plus vehicles and boats and 200,000 square feet of storage.
- Managed finances and budgeting for storage, detail and maintenance divisions.
- Managed customer service department.
- Developed and implemented performance metrics to optimize productivity across departments.
Account Sales/Patient Care
Synergy Medical Systems LLC
Wilsonville, OR
01.2011 - 01.2018
- Provided direct patient care support including education, follow-up, and treatment coordination.
- Assist with orthotic fittings and ensure proper application and patient understanding.
- Coordinate communication between patients, providers, and clinical staff
Improve patient compliance and outcomes through ongoing engagement and education.
Territory Manager
DJO Global LLC
Portland, OR
02.2008 - 01.2011
- Focused on account sustainability of 100 plus accounts for the state of Oregon.
- Responsibilities included orthotic fitting and providing patient care.
- Managed Univeristy and Professional teams such as Portland Trailblazers, Oregon State and University of Oregon football teams.
Sales Support/Director of Operations
Protech Sports Medicine/Genesis Medical Group
Lake Oswego, OR
12.2003 - 01.2008
- Supported clinical and administrative operations.
- Controlled DME inventory of in house and stock and bill accounts.
- Schedule patients fittings for in house orthotist.
- Fit patients with of the shelf DME such as knee braces and slings.
- Aided and assisted the sales team and provided internal support.
- Responsible for account relations and patient care.
Education
College - Sports Medicine
Clark College
Vancouver, WA06-2001
High School -
Evergreen High School
Vancouver, WA06-2000
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Accomplishments
rep of year
rep of year
Timeline
Owner/President
Ford Brown Medical
06.2020 - Current
Director of Operations
Cascade Organics
01.2019 - 05.2020
General Manager
Luxury Vehicle Care
05.2018 - 12.2018
Account Sales/Patient Care
Synergy Medical Systems LLC
01.2011 - 01.2018
Territory Manager
DJO Global LLC
02.2008 - 01.2011
Sales Support/Director of Operations
Protech Sports Medicine/Genesis Medical Group
12.2003 - 01.2008
College - Sports Medicine
Clark College
High School -
Evergreen High School