Summary
Overview
Work History
Education
Skills
Timeline
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BRANDON AVERY

McDonough,GA

Summary

Seasoned retail supervisor with 17 years of experience; a strong history of leading high-performance teams to meet and exceed sales, service, and operational objectives. Diligent about monitoring shrinkage, managing records, and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Overview

17
17
years of professional experience

Work History

Geek Squad Manager/Specialty Sales Manager

Best Buy
Peachtree City, GA
07.2019 - Current
  • Consistently ensure team meets sales goals
  • Assist customers with locating and choosing merchandise in any store department
  • Educate customers on promotions to enhance sales
  • Conduct product demonstrations to highlight features and redirect objections to positive aspects
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Built relationships with customers and community to establish long-term business growth.
  • Moved failing department to 1st in district and 20th in company within 6 months of taking position

Special Services Supervisor

Home Depot
Griffin, GA
02.2017 - 06.2019
  • Restructured Book and Physical procedure, which was then rolled out to the entire division
  • Supervised 150 associates in providing excellent customer service to callers requiring assistance for delivery and online issues
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Responsible for opening and closing store as well as overseeing all prior job functions
  • Responsible for fulfilling all internet orders
  • Responsible for managing in-store logistics to ensure accurate home deliveries

Corporate Food Auditor/FSC Trainer/Store Manager

QuikTrip
Atlanta, GA
05.2005 - 12.2016
  • Responsible for ongoing training of approximately 1000 employees
  • Directly supervised up to 15 employees
  • Completed audits of 62 stores monthly
  • Taught training classes of up to 30 people
  • Direct reporting to senior management

Education

Ongoing - Music Education

Truett-McConnell College
Cleveland, GA

High School Diploma -

Riverdale High School
Riverdale, GA
2000

Skills

  • Retail Management
  • Coaching and mentoring
  • Conflict resolution
  • Staff training/development
  • Appliance expertise

Timeline

Geek Squad Manager/Specialty Sales Manager

Best Buy
07.2019 - Current

Special Services Supervisor

Home Depot
02.2017 - 06.2019

Corporate Food Auditor/FSC Trainer/Store Manager

QuikTrip
05.2005 - 12.2016

Ongoing - Music Education

Truett-McConnell College

High School Diploma -

Riverdale High School

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BRANDON AVERY