Brandon Bascom
Commerce Township
Summary
Dynamic sales professional with extensive experience at NLB Corp, excelling in pipeline building and customer relationship management. Proven track record of achieving sales goals through effective territory sales and lead prospecting. Adept at fostering strong client connections while demonstrating technical expertise in equipment operations and maintenance.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Northeast Regional Capital Sales Representative
NLB Corp
10.2023 - Current
- Maintained current knowledge of evolving changes in marketplace.
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Traveled, at minimum, 2 weeks a month to visit customers in 15 states & 4 provinces.
Aftermarket Sales Manager
NLB Corp
06.2013 - Current
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
- Communicated product quality and market comparisons by creating sales presentations.
Service Technician
NLB Corp
10.2011 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Education
No Degree - Mechanical Engineering
Schoolcraft College
Livonia, MIHigh School Diploma -
John Glenn High School
Westland, MI05-2005
Skills
- Pipeline building
- Sales closing
- Network development
- Territory sales
- Lead prospecting
- Time management
- Closing sales
- Customer relationship building
Timeline
Northeast Regional Capital Sales Representative
NLB Corp
10.2023 - Current
Aftermarket Sales Manager
NLB Corp
06.2013 - Current
Service Technician
NLB Corp
10.2011 - Current
No Degree - Mechanical Engineering
Schoolcraft College
High School Diploma -
John Glenn High School
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