Brandon Been
Sapulpa
Summary
Dedicated Parts Advisor with 3+ years of experience at Warren CAT, specializing in customer service, parts support, and order accuracy. Proven track record of high performance, including top ranking in the Tulsa parts department and recognition for excellent customer service. Strong communicator with a focus on efficiency and customer satisfaction.
Developed excellent organizational and customer service skills in fast-paced environment, seeking to transition into new field. Demonstrated ability to efficiently manage inventory and handle customer inquiries. Ready to apply these transferable skills to drive success in new role within the company.
Overview
3
3
years of professional experience
Work History
Parts Advisor
Warren Cat
03.2023 - Current
- Provided timely responses to parts inquiries via phone and email to enhance customer service.
- Provided expert advice on parts selection and availability to customers and service technicians.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment of parts.
- Assisted in training new team members on parts identification and customer service protocols.
- Resolved customer inquiries regarding parts compatibility and warranty information effectively.
Education
High School Diploma -
Bristow High School
Bristow, OK08-2017
Skills
- Parts cataloging
- Warehouse operations
- Parts identification
- Customer service
- Problem-solving skills
Accomplishments
Achieved 4 the customer award for excellent customer service in 2026.
Tops in Tulsa parts for serial number on ticket reports sent out monthly by Aaron Dickerson.
Timeline
Parts Advisor
Warren Cat
03.2023 - Current
High School Diploma -
Bristow High School
Skills and Awards
Detailed orientated
Outgoing with a focus on customer service satisfaction
Able to handle problems calmly and efficiently