Brandon Benavides
Houston,Texas
Summary
Skilled Night Auditor bringing a good amount of experience in hospitality environments .Strong attention to detail and sharp problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Receptionist /Lead Night Auditor
GF Hotels
15222 John F Kennedy BLVD.
11.2022 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Performed nightly updates to room charges and rates.
- Kept accounts in balance and ran daily reports to verify totals.
- Entered and updated sensitive customer information during check-ins and room changes.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Resolved discrepancies.
Hotel Night Auditor
Sleep Inn And Suites
2475 North Fwy
08.2022 - 11.2022
- Performed nightly updates to room charges and rates.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Generated and printed daily financial reports to track hotel performance.
Ice Cream Scooper
Cloud 10 Creamery
Houston, TX
03.2021 - 05.2021
- Served customers with speed and detail orientation, keeping team running smoothly throughout service.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Explained ice cream flavors, toppings, sundaes, and other frozen items to customers.
Education
High School Diploma -
Macarthur High School
Houston, TX05.2022
Skills
- Information Desk Management
- Training Junior Team Members
- PMS Systems
- Report Generation
- Transportation Arrangements
- Resolving Issues
- Account Balancing
- Revenue Reviews
- Accounting Processes
Certification
* Certified in Word , Excel and powerpoint .
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hotel Front Desk Receptionist /Lead Night Auditor
GF Hotels
11.2022 - 07.2023
Hotel Night Auditor
Sleep Inn And Suites
08.2022 - 11.2022
Ice Cream Scooper
Cloud 10 Creamery
03.2021 - 05.2021
High School Diploma -
Macarthur High School