Carlton Seedansingh
Stamford,CT
Summary
Proven expertise in enhancing guest experience and streamlining operations at Amsterdam Hotel, adept in Microsoft Office and guest relations. Skillfully managed reservation changes, reducing check-in wait times, and ensured safety and comfort for guests. Excelled in audit procedures and financial data management, contributing to efficient hotel operations. Enthusiastic hospitality professional with can-do attitude and strong desire to provide top-level service to public. Over eight years of experience as Night Auditor t Amsterdam hotel.
Overview
12
12
years of professional experience
Work History
Hotel Night Auditor/Hotel Front Desk Clerk
Amsterdam Hotel
09.2012 - 05.2024
- Reduced guest wait times at check-in by efficiently managing reservation changes and room assignments during high-volume periods.
- Promoted safe work environment through adherence to safety protocols and proper handling of emergency situations as needed.
- Assisted guests with special requests or accommodations, ensuring a comfortable stay at hotel.
- Balanced hotel accounts and resolved discrepancies.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Supported overall hotel operations by performing ad-hoc administrative tasks during slower periods on night shift.
Education
Insurance Underwriting
College of Insurance
London England06.1974
High School Diploma -
Holy Cross Catholic Boys HS
Arima, Trinidad07.1967
Associate of Arts - Mathematics; Physics; Chemistry
Polytechnic Institute
St. James Trinidad07.1969
Skills
- Microsoft Office
- Guest Relations
- Reservation Management
- Audit Procedures
- Front Desk Operations
- Credit and cash payments
- Teamwork and Collaboration
- Strong Work Ethic
Books
Non-fiction preferably
Timeline
Hotel Night Auditor/Hotel Front Desk Clerk
Amsterdam Hotel
09.2012 - 05.2024
Insurance Underwriting
College of Insurance
High School Diploma -
Holy Cross Catholic Boys HS
Associate of Arts - Mathematics; Physics; Chemistry
Polytechnic Institute
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