Brandon Binford
Bryan,TX
Summary
Seeking opportunities to expand skills while facilitating company growth as an educated employee known for providing excellent customer service and punctuality; Eager to apply time-management/organizational skills in various departments to showcase flexibility as a hard worker, eager to learn and contribute to team success.
Overview
16
16
years of professional experience
Work History
Patient Care Technician (IMCU)
Baylor Scott & White
College Station, TX
05.2023 - Current
- Perform variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assist with patient admissions, discharges and transfers.
- Unit is considered a intensive care unit.
Hospital Attendant/Patient Care Assistant
Dignity Health
Woodland, CA
06.2018 - 10.2022
- Provide excellent customer service to incoming patients and visitors; Assisting Nurses/MD's providing quality patient care; Troubleshoot basic IT issues for employees; Work closely with nursing staff in the psychiatric ward with patients; Complete and adhere to current protocols required for all hospital staff; Answered incoming calls to assist customers and patients with inquires and information
Customer Service Supervisor
Sacramento Elite Patrol
Sacramento, CA
02.2015 - 05.2018
- Provide excellent customer service; Supervised and trained new security officers on safety protocols and company standards; Responsible for maintaining case notes and application support for security reports for trainees; Vehicle and foot patrol of multiple properties to ensure monitoring and safety; Conduct extensive reports for accurate description of patrols; Work with patrol vehicles and service multiple apartment complexes and business centers; Answered all incoming calls with managers and customers with and inquires or concerns
Security Guard
Guardian Protective Force
Rancho Cordova, CA
03.2016 - 06.2016
- Work assigned position and provide security needs; Create and complete DAR (Daily Activity Log) and record all events that occur that day; Met clients needs while ensuring the property customers safety; Provided excellent customer relations ensuring positive feedback
Security Guard
Comprehensive Security Services
Elk Grove, CA
06.2015 - 09.2015
- Contract with the Sacramento County; Provide excellent customer service for county employees, and visitors; Provide reports daily so management and client are known of all details for that specific day; Maintain professional appearance; Assist with any computer issues that may have occurred
Security Guard
California Security Agency
Sacramento, CA
08.2014 - 02.2015
- Provide effective security to any assigned property; Create detailed reports daily for clients so they are aware of any issues; Worked Standing Site and provided detailed reports of events and foot patrols
Collection attendant
Goodwill Industries
Sacramento, CA
12.2013 - 07.2014
- Provided Excellent Customer support and service to donators and callers; Kept the store clean and tidy; Accounted for all items going in and out of the store
Specialist/E-4
US Army
JBLM, WA
08.2008 - 03.2011
- Deployed as a Stryker driver and front line soldier; Deployed during Operation Iraqi Freedom in 09-10; Served as a team leader and supervised 10 other soldiers; Effectively communicated over radio to ensure no miscommunication; Conducted team, squad, and platoon raids on suspected insurgent homes, weapons caches,or other known locations; Was awarded the Army Commendation Medal and Combat Infantry Badge
Education
Certification - Phlebotomy
Medcerts
Online08.2023
GED Obtained -
Lemon Hill Community Center
20 college credits with IT concentration -
American River College
Skills
- Proficient at Microsoft Office Suite (Word/Excel/Powerpoint etc)
- Excellent verbal and written communication skills
- Can type 62 WPM
- Troubleshooting
- Multi-tasking
- Security procedures knowledge
- BLS/CPR Certified
- IT support (troubleshooting)
- Leadership
- Customer Service
- Multi-Line Phone System
Accomplishments
- Awarded Combat Infantry Badge and Army Commendation Medal during deployment.
- Awarded Overseas and Operation Iraqi Freedom deployment award.
- Earned rank of Specialist/E-4.
- Honorable Discharge after several years of service.
- Was awarded "Employee of the Month" for the month of March of 2014 (Goodwill Ind.)
References
Available upon request
Timeline
Patient Care Technician (IMCU)
Baylor Scott & White
05.2023 - Current
Hospital Attendant/Patient Care Assistant
Dignity Health
06.2018 - 10.2022
Security Guard
Guardian Protective Force
03.2016 - 06.2016
Security Guard
Comprehensive Security Services
06.2015 - 09.2015
Customer Service Supervisor
Sacramento Elite Patrol
02.2015 - 05.2018
Security Guard
California Security Agency
08.2014 - 02.2015
Collection attendant
Goodwill Industries
12.2013 - 07.2014
Specialist/E-4
US Army
08.2008 - 03.2011
Certification - Phlebotomy
Medcerts
GED Obtained -
Lemon Hill Community Center
20 college credits with IT concentration -
American River College
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