KENDIA PERSON
Merrillville,IN
Summary
Certified Phlebotomy Technician with hands-on clinical and hospital experience. Proficient in syringe, straight needle, butterfly, and finger-stick blood collection techniques. Experienced in inpatient and outpatient settings with strong patient care skills. Ability to perform in high-stress, fast-paced healthcare environments while maintaining accuracy, professionalism, and patient safety. Knowledgeable in specimen handling, HIPAA compliance, infection control, and EMR documentation.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Patient Care Technician (IMCU)
Northwest Health
Valparaiso, IN
01.2024 - Current
- Provided compassionate patient care in the Intermediate Care Unit while collaborating with nursing and healthcare teams.
- Experienced caring for patients in trauma, dialysis, NICU, pediatrics, cancer care, Cardiac ICU, Emergency Department, and bone marrow transplant settings.
- Assisted with activities of daily living, mobility, hygiene, and patient comfort.
- Monitored vital signs, performed ACHS blood glucose testing, documented in EMR, and followed HIPAA, OSHA, and infection control standards.
Phlebotomy Clinical Training
Community Hospital
Munster, IN
- Completed 170 successful blood draws, exceeding the required 100 collections for the program.
- Developed proficiency in syringe, straight needle, butterfly, and finger-stick techniques.
- Gained inpatient and outpatient phlebotomy experience while providing safe specimen collection, patient education, and compassionate care in high-pressure environments.
Education
Certified Phlebotomy Technician Program -
Ivy Tech Community College
Crown Point, IN05-2026
High School Diploma -
Merrillville High School
Merrillville, IN06-2022
Skills
- Phlebotomy and blood collection
- Patient care and emotional support
- Specimen handling and sterilization
- HIPAA compliance and infection control
- EMR documentation and vitals monitoring
- Customer service and time management
- Team collaboration and ADL support
- Blood glucose testing and monitoring
- Bed preparation
Certification
- Certified Phlebotomy Technician (CPT)
- American Red Cross Basic Life Support (BLS) - Adult, Child, and Infant CPR Training
Timeline
Patient Care Technician (IMCU)
Northwest Health
01.2024 - Current
Phlebotomy Clinical Training
Community Hospital
Certified Phlebotomy Technician Program -
Ivy Tech Community College
High School Diploma -
Merrillville High School