Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Brandon Birk

Oakley,California

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

District Manager

ADP
03.2023 - Current
  • Works with 1-49 employee businesses to help them stay in compliance around: Taxes, Workers Compensation, Retirement, and Benefits.
  • Modeled best practices for sales and customer service.
  • Manages over 500 small business accounts to retain existing relationships and grow share of business.
  • Beats the competition in the field as a Hybrid Small Business consultant.
  • Surpassed 6-month benchmark, and 1-year promotion expectations.
  • Supervises 4 locations to enforce high-quality standards of operation. (Fairfield/Vacaville/Woodland/Davis)
  • Recommended into ADP's LDP Program by my regions VP of Sales (Leadership & Development).
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Currently have 2 mentees that I work with on a daily basis.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Built positive and productive relationships with store and field leadership.
  • Works with 10 Wells Fargo's Bank Channels & has relationships with +10 business referring CPA's in Solano County.
  • Established territory boundaries and distribution routes to maximize service quality.
  • Has experience in PEO strategy with +25 employee companies.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin with clients.
  • Model's strong negotiation skills to help team members close tough deals with lucrative clients.
  • Exceeds sales quotas and increased profitability through effective sales strategy and business planning.

Social Media Manager, Sales & Support Representative

Angel Algo
06.2019 - Current
  • Start up company to help enhance your trading edge.
  • Over 300k in sales since the launch of the company in 2020.
  • Indicator that alerts you of Buy & Sell signals in real time.
  • Increased customer engagement through social media.
  • Encrypted into TradingViews charting platform.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Designed and implemented social media strategies to align with business goals.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Conducted research to determine current benchmark trends and audience preferences.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Increased brand awareness through development and implementation of successful public relations campaigns.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Gathered, organized and input information into digital database.

Gas Compliance Representative

Pacific Gas & Electric (PG&E)
07.2019 - 08.2022
  • Member of the IBEW 1245 Union of California's Gas & Electric
  • Engaged in 3-way Communications with Homeowners, Foreman, Managers etc.
  • Works and communicates with customers in their homes while working on gas pipelines, electric meters, gas valves, and tracer wire
  • Conducted safety audits, inspections and evaluations to identify potential hazards and implement corrective actions in accordance with regulatory requirements.
  • Has worked on Below Ground Gas Transmission pipelines from 500-1200 PSI, and Under Ground Electric from 12kv - 138kv
  • Monitored preventive maintenance program for company property.
  • Investigated incidents and accidents to identify causes and potential preventive measures.
  • Identified secure and high-risk areas and assessed vulnerabilities from building standpoint for unauthorized access.
  • Maintained composure in stressful situations, confrontations, interviews and records searches.
  • Worked along side Cal-Fire during the stretch of Wildfires in 2019
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
  • Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.

Gas Leak Survey

Alisto Engineering
03.2017 - 07.2019
  • Member of the IBEW 1245 Union of California's Gas & Electric
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
  • Experience with construction crews on finding and pin-pointing above ground and below ground gas leaks.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Measured, threaded, and cut materials to correct angles.
  • Have excellent communication skills with local dispatchers in regards to different styles of gas leaks being found.
  • Can identify certain parts of gas meters with correct terminology.

Education

High School Diploma -

Freedom High School
Oakley, CA
06.2015

Skills

  • Customer Service Representative
  • Maintenance & Operations
  • Detail Oriented
  • Legal Compliance
  • Problem-Solving
  • Critical Thinker
  • Teamwork
  • Leadership Development
  • Profitability Optimization
  • Consulting
  • Proposal Development
  • Market Research
  • Territory Management
  • Business Development
  • Budget Preparation
  • Leadership Skills
  • Sales Management
  • Customer Service
  • Negotiation

Websites

Certification

CPR-Certified | 05/2023

Bank Brand Proficiency - Wells Fargo | 01/10/2024

Smith Driving - 03/2017 - Present

Timeline

District Manager

ADP
03.2023 - Current

Gas Compliance Representative

Pacific Gas & Electric (PG&E)
07.2019 - 08.2022

Social Media Manager, Sales & Support Representative

Angel Algo
06.2019 - Current

Gas Leak Survey

Alisto Engineering
03.2017 - 07.2019

High School Diploma -

Freedom High School

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