Brandon Books

- Closed over $250M in mortgage loans.

- Received 4 production-based promotions, including Rocket's highest title of President's Club Banker.

- Received the "Triple Crown" award, given to a banker who successfully held their title of President's Club Banker for >24 consecutive months.

- Excelled in interpreting/applying constantly-changing industry guidelines, resulting in hundreds of loans closing that may not have otherwise.

- Educated my clients on their loan program, and the loan process, to provide them with the confidence needed to follow through with their home purchase.

- Excelled in client satisfaction rating, largely due to my knowledge of the profession and my constant availability to my clients.

- Educated fellow bankers on various programs and industry guidelines on a daily basis.

- Mentored other mortgage bankers at Rocket, including best practices on sales calls and their careers, in general.

- Carried out duties far beyond the scope of my job at Rocket, including educating bankers, operations leaders, loan processors, and underwriters in industry guidelines and regulations for the benefit of the client.

- Assisted in closing over $25M in mortgages originated by other bankers within the company.

- Assisted leadership in creating a highly competitive, but enjoyable, sales environment that consistently drove production.

- Provided leadership with many ideas that resulted in numerous innovations to the company's loan process.

- Utilized analytics to determine areas of my business in which I could improve.

- Utilized social media, referrals, and other forms of marketing to generate business.

- Assisted leadership in vetting new potential hires for the company.

- Extensive experience working in the Detroit office, in out-of-state offices, and my home office.

- Worked various types of banquets from golf outings to weddings.

- Worked as a server, or carrier, depending on the event.

- Assisted in training new staff in all facets of the job.

- Received promotion to Senior Server after 1 year of work.